ILRI Internship: Information Communication and Technology Unit at International Livestock Research Institute (ILRI)

• Position: ILRI Internship: Information Communication and Technology Unit

• Deadline: January, 19/2024

The International Livestock Research Institute (ILRI) seeks to recruit an intern in the Information and Communication Technology (ICT) Unit in Addis Ababa - Ethiopia.

ILRI is one of the CGIAR research centers and is the only center dedicated entirely to livestock agriculture research for the developing world. ILRI is co-hosted by Kenya and Ethiopia and has regional or country offices in 14 other locations in Africa, South and South-East Asia. ILRI has a work force of about 700 staff globally and operates on an annual budget of about US$100M.

ILRI’s mission is to improve food and nutritional security and to reduce poverty in developing countries through research for efficient, safe, and sustainable use of livestock — ensuring better lives through livestock. www.ilri.org 

About the position:

The ILRI ICT department handles all the technical support required to enable ILRI staff to communicate, collaborate and perform their duties. Specifically, technical support is provided in the areas of business systems, SharePoint updates, computer hardware, software, cybersecurity, and networking. The department unit works to ensure efficiency is achieved by providing an up-to-date infrastructure.

The intern will assist in manning ILRI’s ICT service desk and will assist in support activities including assignment of tickets to the respective ICT technicians and handling of the various service desk tasks. They will also get oriented in the various units of ICT and the tasks handled therein.

Key Responsibilities:

The intern will work closely with the staff in the department while being exposed to the following areas: -

• Manning the ICT service desk and assignment of tickets.

• Provision of basic support to users of ICT Services.

• Performing basic diagnostic routines.

• Assist with setting up of physical & virtual meetings.

• Cleanup of records in various ICT systems.

• Testing of new software and technical tools.

• Installing new software and hardware on endpoints.

• Delivering hardware and resources to staff as required.

• Any other duties that may be allocated by the supervisor.

Position requirements:

The ideal candidate should be: -

• Enrolled for an undergraduate university degree program and is pursuing a bachelor’s in either computer science, Computer Engineering, Information Technology or a related field.

• Demonstrate proficiency in Microsoft Office.

• Possess good command of written and spoken English language.

Location: ILRI Addis Ababa - Ethiopia.

Duration: 3 months

Terms of appointment:

The internship at ILRI will offer:

• A monthly stipend to meet accommodation, transport and day-to-day living expenses.

• Medical insurance for the internship duration.

How to apply

All applications MUST include the following (applications not containing these documents will not be considered):

• A cover letter addressed to the Capacity Development Manager, expressing interest in the internship position and the motivation. The position title and reference number (REF: INT/ILRI/ICT_ADD/01/2024) should be clearly marked on the subject line of the cover letter.

• CV

• Academic qualification transcripts/ certificates

• Letter from the admitting university confirming internship period and requirement as part of the study program

Applications must be submitted by clicking on the tab "APPLY" on or before 19th January 2024.

We thank all applicants for their interest in working for ILRI. Due to the volume of applications, only shortlisted candidates will be contacted.

ILRI does not charge a fee at any stage of the recruitment process (application, interview meeting, processing or training). ILRI also does not concern itself with information on applicants' bank accounts.