Organization Background

 JSI Research & Training Institute, Inc. (JSI) is a global nonprofit dedicated to improving the health of individuals and communities throughout the world. Founded in 1978, JSI collaborates with government agencies, the private sector, and local nonprofit and civil society organizations to identify and implement solutions to the most pressing public health and education challenges.

In Ethiopia, JSI has been working to improve health outcomes for more than 25 years, implementing more than 60 projects and working in every region. JSI has historically managed a large portfolio of projects focusing on the quality, and equity in access to, reproductive, maternal, neonatal, child, and adolescent health (RMNCAH) services, primary health care (PHC) including community health programs, digital health, health information systems (HIS), supply chain management, public health emergency responses, and social and behavior change.

Project Overview

The Strengthening Service Delivery (SSD) Project focuses on building upon and leveraging previous and current Gates Foundation, and other, investments to improve the quality of downstream, supply-side integrated services accessed often by women, newborns, children, and youth. Through this award, JSI, with partners including Engender Health, Ethiopian Midwives Association, Family Guidance Association of Ethiopia, in Supply Health, Think Place, and local universities and development associations, aims to strengthen the service delivery structures  through locally-led technical assistance. Together, we’ll work to further expand structures and processes improvements to enable better care offerings in reproductive, maternal, newborn and child, adolescent health and nutrition (RMNCHN) services. Our work will also focus on improving last-mile supply delivery and commodity management disconnects

Position Summary

The Digital Health Advisor leads the implementation of digitization activities of the SSD project including but not limited to the development and customization of e-learning materials/blended learning materials , learning management systems, job aids, digital reference tools,  tools, job aids, virtual supervision and mentorship tools , feedback and mentorship platforms across project intervention areas. The advisor will coordinate with SSD’s technical experts and sub-grantees to identify interventions that need digital support and undertake an inventory of the available digital tools for possible customization for the project’s context. S/he will also work closely with MoH and other stakeholders to design, develop, and deploy the digital blended and logistic system platforms and tools. The advisor will provide technical support and training for the field teams of the project and follow up with and monitor the implementation of the digital interventions.

Duties and Responsibilities

·       Lead the digitalization strategies of the project work on blended learning,  quality of RMNCH_ service delivery, and supply chain management in the last mile service delivery points

·       In collaboration with the various SSD and IPHCSD teams, identify interventions, manuals, tools, and processes that require digitization.

·       Conduct inventory of available digital learning, supply chain, AI tools and processes to RMNCH, Nutrition services, and supply chain management systems and customize to the SSD contexts.

·       Collaborate with other projects like Digital Health Activity (DHA), Quality Health Activities (QHA), and eCHIS project to develop digital learning, supply chain tools, and training materials including digital RMNCH, Nutrition, supply chain, virtual mentorship, and supervision platforms.  

·       Customize tools and platforms such as DAGU, MBrana, EHMIS, iHRIS, EMR, eCHIS supply and logistic module, and others to the SSD project scope and approaches

·       Build the capacity of central and field-level teams on the rollout and use of developed digital tools.

·       Provide ongoing technical support and troubleshoot the implementation of developed digital tools in the project areas/demonstration sites.

·       Work closely with different departments such as MCH, Digital Health, Human resources Lead executive Office and other executive offices of the MoH in the design and implementation of digital training and tools.

·       Collaborate with and provide technical guidance for the project sub-grantees

·       Collaborate with MEL and Communication team to establish a monitoring system (e.g., indicators and data collection methodologies) and prepare protocols and tools to track reach of effectiveness of digitization of interventions.

·       Partake in the documentation of lessons from innovations in the area of digital health and publish documents like technical briefs, lessons learned, best practices in collaboration with specific technical advisors and communication team, and share with stakeholders on different fora.

·       Participate in the planning and implementation of operations research in relation to digital health interventions.

·       Represent the project in various relevant technical meetings, working groups, and conferences.

Perform other duties as assigned 

Job Requirements

Required Skills & Qualifications:

·       MSC or Advanced degree in computer sciences, software engineering, health informatics, or another equivalent technical field.

·       At least five years of hands-on experience in the design, development and implementation of e-learning, digital tools, and data visualizations preferably in the area of RMNCAH programs.

·       Experience in developing digital tools and familiarity with digital tools such as Moodle used in the health system in Ethiopia is highly desirable.

·       Experience working and communicating with government officials, and multilateral organizations.

·       Knowledge of common health information management systems and digital global goods (e.g., DHIS2, OpenLMIS, OpenIMIS and Commcare).

·       Experience is designing and implementing e-learning materials and e-learning management systems

·       Experience implementing technology-based solutions with users including user research, field testing, and training.

·       Experience in defining and measuring the performance of digital products.

·       Experience in setup and managing business intelligence tools such as PowerBi, Ai, Superset, Metabases, Tableau, or other data visualization platforms

·       Experience with standard documentation practices, including in-line documentation, technical and functional specifications, user manuals, etc.

·       Strong communication and interpersonal skills as well as creativity, critical thinking, and problem-solving, with the ability to translate and communicate technical concepts to non-technical colleagues and stakeholders.

·       Effective verbal and written communication and presentation skills.

·       Proven experience working along the health system - from the community, primary health care units, and referral hospitals and conversant with the Ministry of Health Digital Health Blueprint

·       Self-motivated and team player with excellent attention to detail

·       Experience in interacting with local governments, international organizations, other bilateral donors, and civil society representatives is desired.

·       Speaking of more than one local language is a plus.

JSI is a child-safe organization, and the safety and well-being of children is a priority of our organization. We have robust recruitment procedures to ensure that all staff are suited to work with the children served by our programs.

JSI is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or protected veteran status in any employment decisions. M/F/V/D

How to Apply

Interested applicants who met the above minimum requirements should send and apply at using THIS LINK This is an opportunity for an experienced and highly motivated professional and if you meet the required skill, competencies and experience, please submit your application letter and CV in English detailing your experience and skills that are relevant to the post. Please do not attach copies of your transcripts, academic degrees or recommendation letters with the application. You will provide them upon request.

Women are highly encouraged to apply.

NB. Only short-listed candidates will be contacted.

Application Deadline:  January 26,2024