Service Person- Lighting provides lighting control device replacement and basic electrical troubleshooting skills for identifying issues with the existing zone settings of lighting control panels.

Duties and Responsibilities:

• Provide exceptional customer support through effective communication and problem-solving skills.

• Address client queries and concerns with professionalism and efficiency

• Install, configure and maintain Lighting product/service at client sites. Troubleshoot and resolve technical issues promptly.

• Conduct training sessions for clients on Lighting products/services. Create manuals and documentation as needed.

• Collaborate with the sales team to provide feedback on client experiences and also contribute on product development.

• Diagnose and resolve issues when on-site visits are not feasible.

• Offer guidance to clients for basic problem resolution.

• Maintain quality service by establishing and enforcing organization standards.

• Prepare and deliver appropriate presentations on products and services.

Job Requirements

Experience:

  3-6 Years in Service support of Lighting/Switchgear/Electrical Products.

Qualification:

Engineering Graduate (Electrical) or Degree or Diploma (Electrical)

Requirements:

-   Familiar with the basic MS window programs (MS. Word, Excel and PPT)

-  Fluent  in both English and Amharic

How to Apply

You can apply via email or in person to our head office located @ Atlas Noah Diplomats Building 13th floor HR office.

E-mail address:-  hrmihret@rominaplc.com , Hmanresources@rominaplc.com ,                                hrsintayehu@rominaplc.com