Job Expired
Shop Manager
Blue Spark Business Technology Solution plc
Business
Marketing Management
Wolkite
5 years - 6 years
1 Position
2024-01-25
to
2024-01-31
Business Management
Full Time
Share
Job Description
We are a telecom solution company operating in Ethiopia and we are looking for talented personnel to join our team in the following position.
Number of positions: 1
Location : Welkite
Contract type: Full-time position
Salary: Negotiation
Job Details:
Overall Responsibility for Overlooking all our business operations, Audit & Controls Staff management/Supervision Promotion, development and monitoring trade Management of relations and interactions with all our sub-dealers/customers, business operations in the shop and Any other duties as delegated by the management
Key Responsibilities: -
Support achievement of set sales targets i.e. daily, weekly, quarterly and annually as given
Prepare and plan sales and promotion programs aimed at expansion of customer base, share growth e.g. Sales promotions, Road shows, phone fairsetc in the region of responsibility.
Perform market analysis for existing market and for new potential penetration in the region - Ensure that we keep and get new customers in the region.
Ensure shop assistants are delivering excellent service in order to drive number one customer care
To effectively manage staff through effective monitoring of performance, Ensure teamwork and coordination on the floor and advising the HR Department on the same.
Undertake market visit and planned coaching for team
Follow up tasks raised in daily morning meetings and flag issues when required
To ensure that all things are in place in the outlet to facilitate smooth operation.
Receipt of cash from customers, banking (where applicable) and reconciliation against sales summaries, checking counterfeit notes.
To comply and conform for any audit queries and process as directed from the business
Key performance indicators
Ensuring they have stocks and all support needed to optimally push sales.
Check daily banking for all branches in coordination with the Finance head.
Effective execution of sales programs as per targets set in the plan (number of promotions/Roadshow held).
Market share and growth -
Staff attendance, activities.
Send daily shop operation report to concerned parties.
Education & Experience: -
Degree and above from a recognized college or university.
Minimum 5-year business management related sales experience
English language both written and spoken are mandatory.( The one who can understand and speak the Language that is spoken around welkite is more preferable )
Literacy in computer applications and software’s are needed - Ability to cope with pressure from customers while delivering quality service.
Ability to accurately perform cash transactions.
Knowledge of Telecommunication products and services.
Good listening and critical problem-solving skills. - Preferable for Customer relationship management software (CRM or ERP) experience
How to apply:
Submit your applications via email: dejemery@gmail.com
Fields Of Study
Business Management
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