Education: Advanced University degree in sociology, international development, law, economics, business management, telecommunications, data management, statistics, or other relevant fields or First University degree with additional years of related work experience and/or training/courses.

Three years or more of postgraduate professional experience in a relevant field of work, in protection and accountability to the affected population, development of CFRM

Work experience in protection in humanitarian settings, accountability to the affected population, community communications and engagement with the affected population, client/customer services and information management required
Work experience with the UN system or international organization in designing and implementing CFRM required
Work experience in interagency coordination required
Knowledge of Core Humanitarian standards, humanitarian, development and peace building architecture, accountability and community engagement practices and methodologies in the humanitarian sector required
Leading small to medium size teams desired
Cognitive capacity, teamwork, action management, innovation, partnerships, client orientation, strong analytical and writing skills, ability to work independently, interacting with technical and non-technical internal and external stakeholders including decision-makers required

Language: Fluency in both oral and written communication in English. Knowledge of the local language is an added advantage.