1. Job Identification

1.1   Job Title – IT Support Officer

1.2   Reports to: - IT Manager

1.3    Work Place: - IT Department

2.   Main Duties and Responsibilities

Under the general direction and supervision of IT Director, ensure that all backup and restore procedures are tested and documented regularly. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. Perform routine network startup and shutdown procedures, and maintain control records.

3.   Specific Duties & Responsibilities

1.1  Diagnose hardware and software problems, and replace defective components.

1.2  Ensure that all backup and restore procedures are tested and documented regularly.

1.3  Perform data backups and disaster recovery operations.

1.4   Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

1.5  Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.

1.6  Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

1.7  Perform routine network startup and shutdown procedures, and maintain control records.

1.8  Design, configure, and test computer hardware, networking software and operating system software.

1.9  Recommend changes to improve systems and network configurations, and determine hardware of software requirements related to such changes.

1.10    Confer with network users about how to solve existing system problems and also ensure that all users are aware of the organization’s IT security via regular training.

Monitor, supervise and cooperatively work with IT Support Officer

Job Requirements

Qualification Requirement

1. Education

BSc Degree in Information Technology, Computer Science or other related fields

2. Work Experience

4 Years Related Experience

3. Special skill/Training

Additional relevant Certifications are an advantage

How to Apply

Submit your CVs via email: bethztha.hrm@gmail.com or in person at Bethzatha Hospital to Administration office, located around Stadium

NB. Email applicants should write the position title on the subject line of their email. Otherwise their application should not be considered.

Only short listed candidates will be conducted