• Ensures that the relevant information of all allocated Accounts is being updated regularly in the record or electronic database system.

• Responds to all telephone calls or inquiries, ensures information/ messages are accurately received and relayed to the managers concern in a timely manner.

• Follows up sales leads whenever required or assigned by the Sales Managers/ Executives.

• Prepares, compiles and distributes the weekly/ monthly reports in a timely manner.

• Ensures the activities/events logbook is being accurately maintained.

• Assists in the compilation of Market Surveys and Competitor Research report.

• Assists in the distributions of relevant hotel information to clients when required.

• Maintains good relationship with the established clientele and provides all necessary assistance when required.

• Liaises and works closely with the related operation departments ensuring guests needs and expectation are being met.

• Prepares and ensures all Events Orders are distributed to concerned department on a timely manner.

• Assists the Sales Manager/ Executives to follow up on all matters in the absence of the Sales Manager/ Executives.

• Ensures services provided are always carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.

• Maintains a detailed knowledge of hotel facilities, features and services.

Job Requirements

• Relevant Degree or Diploma in Sales & Marketing /Hospitality/Tourism management or Related Management.

• Minimum 2 years' work experience in hotel operations, sales coordinator or related positions

• Good customer service, communications and interpersonal skills are a must.

How to Apply

Interested and qualified applicants are requested to apply only through THIS LINK

Upload updated CV and application letter.