Job Expired

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Assistant for Follow-Up

OVID Construction PLC

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Business

Business Administration

Addis Ababa

1 years

4 Positions

2024-02-16

to

2024-02-26

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business Administration

Other

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Job Description

Ovid Real Estate Company is currently seeking qualified and enthusiastic individuals to join our dynamic team. We believe in fostering a collaborative and innovative work environment, and we invite you to explore the following exciting career opportunities:

Job Specifications: 

Follow-Up Procedures:

  •   Implement and manage systematic follow-up procedures for various tasks, projects, or customer interactions.

Communication:

  •   Communicate with clients, customers, or team members to ensure clarity on expectations and requirements.

  • Provide timely updates and responses to inquiries.

Task Tracking:

  •   Track and manage follow-up tasks using tools like calendars, task lists, or project management software.

Documentation:

  •   Maintain accurate records of follow-up activities, including notes, outcomes, and any necessary documentation.

Customer Engagement:

  •   Engage with customers or clients in a friendly and professional manner during follow-up interactions.

  • Address any concerns or issues promptly and effectively.

Reporting:

  •   Generate and provide regular reports on follow-up activities, including key metrics and outcomes.

Collaboration:

  •   Collaborate with team members and departments to ensure a cohesive and integrated approach to follow-up procedures.

Continuous Improvement:

  •   Identify areas for improvement in follow-up processes and contribute to the development of more efficient procedures.

Feedback:

  •   Seek feedback from stakeholders to assess the effectiveness of follow-up procedures and make necessary adjustments.

Confidentiality:

  • Handle sensitive information with discretion, especially when dealing with customer interactions or internal matters.

Required Number: 4 (Four)

Job Requirements

Education:

  •   High school diploma or equivalent; additional education or certification in business administration or related fields is a plus.

Experience:

  • Proven experience in an administrative or support role.

  • Familiarity with follow-up procedures and customer relations.

Communication Skills:

  • Excellent written and verbal communication skills.

  • Ability to communicate professionally and effectively.

Organizational Skills:

  • Strong organizational skills with attention to detail.

  • Ability to prioritize and manage multiple follow-up tasks simultaneously.

Customer Service:

  • Previous experience in customer service or client relations is advantageous.

  • A customer-centric mindset with the ability to address inquiries and concerns.

Technological Proficiency:

  • Proficient in using office software such as Microsoft Office Suite.

  • Familiarity with customer relationship management (CRM) tools is a plus.

Problem-Solving:

  • Ability to identify issues or concerns and propose effective solutions.

  • Proactive problem-solving skills to address potential follow-up challenges.

Time Management:

  • Effective time management skills to ensure timely follow-up on various tasks.

  • Ability to meet deadlines and manage time efficiently.

How to Apply

Interested and qualified applicants can apply through THIS LINK

Fields Of Study

Business Administration

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