Job Expired
Senior Credit Collector
Deutsche Post DHL Group
Finance
Accounting and Finance
Addis Ababa
2 years
1 Position
2024-02-16
to
2024-02-23
Accounting & Finance
Full Time
Share
Job Description
Role Title: Senior Credit Collector
Role Purpose
Conduct day-to-day administration of Credit & Collections / Accounts Receivable (OTC) plans and processes to minimize risk, ensure timely repayments, minimize losses and economic collection of arrears in line with internal and external policies and standards, regulations and compliance requirements
Duties and Responsibilities:
Conduct day to day administration of Credit and Collections and Accounts Receivable (OTC) plans and processes to minimize risk, ensure timely repayments and accurate recording of transactions, minimize losses and economic collection of arrears
Act as a liaison and influence other specialist departments and 3rd parties e.g. external service providers
Define processes and convince others to accept new concepts, practices, and approaches
Build strong, trusting cross-functional relationships with DHL managers
Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
Analyze and implement processes such as verification of customer credit approval, etc.
Identify and resolve customer issues escalated by team members such as billing disputes, overdue payments, need for treatment plans, problems with data quality, etc.
Coach employees on Credit and Collections and Accounts Receivable (OTC) plans and processes and provide technical guidance to line managers
Follow up with reminder letters and emails to customers to process claims for outstanding accounts
Job Requirments
Qualifications: BA degree in Accounting and Finance
Experience Level: More than 2 years
How to Apply
Interested and qualified applicants can apply online using THIS LINK
Fields Of Study
Accounting & Finance
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