Job Expired
Call Center Operator
Qingdao Hisense TransTech Co. Ltd Ethiopian Branch
Business
Business Management
Addis Ababa
0 years
1 Position
2024-02-17
to
2024-02-22
Business Management
Computer sciences
Full Time
Share
Job Description
Call center representatives use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
Duties & Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Job Requirements:
BSC degree in Business, IT, English and Literature related fields.
Must be fluent in English
Open-minded and have good communication skills
Experience:
0 year
How to apply:
Apply through HaHuJobs telegram bot https://t.me/hahujobs_bot
Fields Of Study
Business Management
Computer sciences
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