Duties & Responsibilities:

• Coordinate and lead the activities of the division.

• Ensure the availability of the Bank’s core and auxiliary system from the IT side.

• Manage the smooth running of the daily operation of the systems through proper monitoring and follow-up.

• Ensure that the Bank’s operational requirements are achieved through parameterization and customization.

• Ensure that the second level supports provided to different organs of the Bank are based on standard time and quality.  

• Ensure Incidents, events and problems are handled properly. 

• Communicate with the Bank’s technology providers so as to maintain the Bank’s interest.

• Escalate Applications related issues logged to vendors to the appropriate officials of the vendor whenever the supports are not up to SLA. 

• Coordinate the management of the Bank’s technological implementation i.e. Configuration, customization, patch or release update and migration (if required) and new product development.

• Manage Functional and Regression testing around the Bank’s auxiliary system’s application.

• Plan, direct, and manage all aspects of application management and development activities within the division and in collaboration with vendors.

• Manage the core and auxiliary systems performances and resolve issues timely in production, UAT and other environments.

• Ensure that the Bank’s solution/Applications are designed to address the Bank’s future growth need in terms of scalability.

Job Requirements

Qualification 

MSC, MA, BSC, BA  in Computer Science, Computer engineering, Information system, Information technology, MIS  or related field of study

Experience 

9 years of experience in relevant position in the banking industry of which 2 years as Core Banking and Auxiliary System Principal Office or equivalent position.

Required no 1

How to Apply

Interested and qualified applicants shall apply via the following link only  CLICK HERE

Only Shortlisted Candidates will be communicated.

if you need more information, please call us on  +251115260795