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IT Assistant

Oxfam Great Britain

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ICT

Computer Science and Information Technology

Gambela

3 years

1 Position

2024-02-28

to

2024-03-05

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Computer Engineering

Computer sciences

Full Time

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Job Description

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.OUR WORK IN ETHIOPIA

Since the early 1970s, we have been working to address the underlying causes of poverty and marginalization by focusing on developing sustainable livelihoods, providing water and sanitation, agriculture, climate research, gender, and humanitarian issue.                     

Job details

DIVISION: OperationsTEAM: Finance TeamLOCATION: Gambella, EthiopiaCONTRACT TYPE: Fixed TermGRADE: E1 National                            

JOB FAMILY:  Information Systems SALARY: As per the Oxfam benefit packageHOURS: 37.5 per weekFLEXIBLE WORKINGWe believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. This is a full-time role; however, Oxfam offers various flexible arrangements which candidates can discuss with the Recruiting Manager at the interview stage.TEAM PURPOSE:To act with poor people as a force for change in addressing the causes of poverty, suffering and injustice, and alleviating their symptoms.JOB PURPOSE:IT Assistant is responsible to ensure that Oxfam staff within a country can use information technology and regional information systems, including email, networks, PC, Peoplesoft / OPAL and other corporate applicationsPOST HOLDER REPORTS TO  Finance Coordinator and matrix managed by Senior IT OfficerJOBS REPORTING TO THIS POSTNoneBUDGET RESPONSIBILITY  No

KEY RESPONSIBILITIES

  • To work with Sr. IT officer in developing Gambella IT capacity through the use of a variety of training and support techniques.

  • Act as the contact person within the offices for all IT related issues. Communicating with internal and external contacts to support the functional business needs.

  • Organise and conduct formal Induction, build user capacity on good IS practices and offer specific application training as required

  • To manage the upgrade and installation of appropriate office systems including PC LANs, communications equipment, desktop software, email clients etc.

  • When required, provide direct hardware and software support in the Oxfam Project offices

  • Provide first level hardware maintenance and upgrades. • Assist in administration and monitoring of server systems in Gambella office.

  • Implement and monitor system availability and ensure backup system is available in the office.

  • Assist in monitoring personal computers running Oxfam software and is available for users as required.

  • Assist in creation of AD accounts, logging calls on service now and attend all calls raised by users.

  • Ensure the office machines are functional and assist in regular preventive maintenance activities.

  • Support programmes in implementing and maintaining applications that assist them in their day to-day work while ensuring that all software and hardware installed in the offices conform to OGB IS policies.

  • Perform other related duties as required

Job Requirements

Person specification

Most importantly, every individual at Oxfam GB needs to be able to:

Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, SOLIDARITY, COURAGE, AND EQUALITY

Our Values

  • Equality: We believe everyone has the right to be treated fairly and to have the same rights and opportunities.

  • Empowerment: We acknowledge and seek to expand people’s agency over their lives and the decisions that impact them.

  • Solidarity: We join hands, support, and collaborate across boundaries in working towards a just and sustainable world.

  • Inclusiveness: We embrace diversity and difference and value the perspectives and contributions of all people and communities in their fight against poverty and injustice.

  • Accountability: We take responsibility for our actions and inaction and hold ourselves accountable to the people we work with and for.

  • Courage: We speak truth to power and act with conviction on the justice of our causes.

Ensure you commit to our THREE ORGANISATIONAL ATTRIBUTES:1. Be committed to equal opportunities: demonstrating sensitivity to cultural differences and gender equality.2. Be willing to learn and apply gender mainstreaming, women’s rights, and diversity and inclusion across all aspects of your work. 3. Be committed to undertaking Oxfam’s safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam are as safe as possible.

Ensure you actively ADOPT OXFAM’S FEMINIST LEADERSHIP APPROACH and applying the principles and twelve practices in your work. Read more about this here:

For this role, we have selected two of the most relevant feminist Leadership practices for this role (which you can read more about here.

1 Self-Awareness

2 Mutual accountability

3 Strategic Thinking and Judgment

SKILS, Experience, Knowledge & Competencies

Essential:

  • BSc in computer engineering, Computer science or related field of studies

  • At least three (3) years of practical experience on networked environment preferably NGO setting

  • Professional training on computers, with knowledge on Local Area Networks, servers (basic hardware and software) Technically competent in area of specialization and/or experience in IT workflows.

  • High level of competence in development and implementation of computerized systems.

  • Good written and verbal communication skills in English.

  • Use of initiative in problem solving.

  • Learns/follows Oxfam policies and (technical) procedures to do the job.

  • Suggests new ways to improve the work process. • Contributes to team building.

  • Solves problems with appropriate upward referral.

Key Attributes 

  • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.

  • Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work

  • Commitment to undertake Oxfam’s safeguarding training and adherence of relevant policies to ensure all people who come into contact with Oxfam are as safe as possible

Desirable:

  • Familiar with refugee context

  • Willingness to travel to Oxfam field operation areas.

  • Working under minimum supervision and able to work independently.

  • Able to learn actively and engage with the organization’s systems. • Self-driven

  • Have a good interpersonal skill

How to Apply

As part of your online application, please upload your up-to-date CV and Cover Letter explaining your suitability against the essential criteria in the job profile  through: THIS LINK

Kindly note that only shortlisted candidates will be contacted.

Fields Of Study

Computer Engineering

Computer sciences

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