Job Expired
Customer Service Manager
Hijra Bank
Business
Business Management
Addis Ababa
5 years
1 Position
2024-03-01
to
2024-03-10
Accounting
Business Management
Business Administration and Management
Business Administration
Management
Accounting & Finance
Economics
Full Time
Share
Job Description
Customer Service Manager Improving customer service experience, create engaged customers and facilitate organic growth. Taking ownership of customers issues and following problems through to resolution. Setting a clear mission and deploying strategies focused towards that mission.
With a vision “To be the premier Partner in Ethical Banking “, we are proud to announce that Hijra Bank is looking for dynamic, energetic, conscious, and service-oriented individuals to make part of its team.
Spanning the length and breadth of the country, Hijra bank branches network boasts strategically located cities and towns to be closer to our esteemed customers & ensure their financial needs are met with utmost efficiency and care.
To sustain and enhance the quality of our services, we are actively seeking individuals who embody the spirit and value of “Honesty, Inclusive, Just & Fair, Responsible & Agile” and are deeply committed to providing exceptional customer experiences.
Joining our team is becoming an integral part of our “Journey to a brighter future” for ethical banking in Ethiopia. Therefore, If you possess the qualifications and share our passion for ethical banking, we invite you to embark on this exciting opportunity.
Job Requirements
Qualification
Bachelor’s Degree in Management, Economics, Accounting, Business Administration or related fields
Experience
Five (5) years of Banking Operation experience. Knowledge of IFB will be advantageous.
How to Apply
Interested and qualified applicants should submit their application letter, updated resume/CV, and Educational Certificates within ten (10) days from the date of this vacancy announcement HERE
Fields Of Study
Accounting
Business Management
Business Administration and Management
Business Administration
Management
Accounting & Finance
Economics
Related Jobs
5 days left
Ahununu Trading PLC
Junior Customer Service Officer
Customer Service Officer
Full Time
1 yrs
2 Positions
Bachelor's Degree in Business or in a related field of study with relevant work experience in a customer service role or related field. Workplace: Kera Duties & Responsibilites: - Respond promptly to customer inquiries via phone, email, or in person at the Kera office. - Maintain detailed and accurate records of customer interactions, complaints, and resolutions. - Work closely with other departments, such as sales, logistics, and technical teams, to address customer needs effectively. - Build and maintain strong, professional relationships with customers to promote trust and loyalty. - Ensure all customer service activities align with company policies and quality standards. Required Skills: - Exceptional verbal and written communication skills in [list relevant languages, if any]. - Strong problem-solving abilities and attention to detail. - Ability to remain calm and professional under pressure. - Proficiency in using customer relationship management (CRM) tools and software.
about 10 hours left
Wolkite University
General Manager
General Manager
Full Time
6 yrs
1 Position
PhD, Master's or Bachelor's Degree in Agricultural Economics, Agriculture, Rural Development, Economics, Business Management, Management and Development Studies or a related field of study with relevant work experience. Expereince: 10 years for Bachelor's, 8 years for Master's and 6 years for PhD
1 day left
Hagbes Pvt. Ltd. Company
General Manager
General Manager
Full Time
15 yrs
1 Position
Bachelor's Degree in Management, Mechanical Engineering, Automotive Technology or in a related field of study with relevant work experience, out of which 10 years in Managerial position.
1 day left
Kifiya Financial Technology
Product Manager – Embedded Finance (BNPL & Inventory Credit)
Product Manager
Full Time
5 yrs
1 Position
MBA Degree in a related field of study with relevant work experience Duties and Responsibilities: - Define the product vision, customer journeys, and roadmap for embedded finance products (BNPL & Inventory Credit). - Conduct user and ecosystem research to uncover pain points and product-market fit within supply chains and digital commerce platforms. - Use data and insights to drive product performance across origination, repayment behavior, portfolio quality, and customer retention.
1 day left
Ethio Life and General Insurance
Senior Claim Officer
Claims Expert
Full Time
5 yrs
1 Position
BA Degree in Management, Accounting, Marketing, Economics or in a related field of study with relevant work experience
1 day left
AMG Steel Factory
Roasted Coffee Sales Person
Sales Person
Full Time
2 yrs
1 Position
BA Degree Business Management or in a related field of study with relevant work experience