Job Expired
VisionFund Micro-Finance Institution
Business
Business Management
Ameya,Woliso
2 years - 4 years
1 Position
2024-03-15
to
2024-03-20
Accounting
Business Management
Business Administration and Management
Marketing
Business Administration
Marketing Management
Management
Accounting & Finance
Economics
Full Time
Share
Job Description
About the Organization:
VisionFund Micro Finance Institution (S.C) is an Institution established according to proclamation No. 40/96 to provide financial services to the productive poor in the rural and urban areas of Ethiopia. VisionFund is currently operating in five of the Regional States of the country. VisionFund MFI is currently looking for candidates for Customer Service Manager vacant position for Ameya and Woliso Branch. The successful candidates will have skills and experience that meet the following requirements:
1. Major Responsibilities
Supervise the branch and ensures compliance with all policies and procedures
Assist the branch manager in Implementing policies, procedures and internal controls at the branch
Coordinates and supervise branch staff and ensures efficient delivery of service delivery operations
Assists in coordinating and supervise the operation of the branch,
Participate in Planning personnel capacity, selecting new staff, undertakes fair & equitable HRM and evaluating existing staff in accordance with management decisions;
Ensures that the branch staff maintain very high morale, identifies capacity building needs and ensures adequate and updated training is provided;
Assists in undertakes annual performance appraisals and staff development plans.
Planning & Integration
Participate in developing the branch business plan and annual work plans and seeks approval from the SMT on the projected targets and required resources;
Adjusts the plan as and when needed
Reporting and communication
Performs independent balancing of all records;
Works with other management members of the MFI;
Marketing
Promotes loans, saving and any other services provided by the Branch
Plans and initiates promotional measures within the target markets of the branch;
Supervise overall portfolio growth and portfolio quality
Ensures verification of existence of clients and credit worthiness of their business
University BA Degree or Diploma in Economics, Accounting, Business Administration, Management, Marketing, Cooperative, Agricultural Economics, Rural development or related Social Sciences and Business Fields;
Related experience of 2 years for Degree and 4 years for Diploma
Determined personality with initiative, perseverance and the ability to motivate and manage a team
Capability and willingness to take responsibility and highly developed sense of rectitude
Ready to comply and live up to and in accordance with the organization Ideals and Core Values
Be proficient in Microsoft office applications
Able to plan and manage finances, including a basic understanding of accounting.
Be a good trainer, facilitator, mentor, and coach
Motorbike driving License
Local language knowledge, communication skill & computer skill is advantageous.
Very good communication and marketing skills
Candidates who fulfill the requirements can send their application, curriculum vitae, names and addresses of up to three references and non-returnable copies of credentials via email: VFE_Vacancy@wvi.org or in person to woliso branch office, Ameya branch office and West Regional Office located at (Furi, Sheger city).
Note:-
Only short listed candidates will be contacted for subsequent assessment
clearly state the position and branch that you are applying for as the subject line of your email.
Women applicants are highly encouraged to apply
Fields Of Study
Accounting
Business Management
Business Administration and Management
Marketing
Business Administration
Marketing Management
Management
Accounting & Finance
Economics
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