Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Job Purpose and Organizational Context

The United Nations Department of Safety and Security (UNDSS) is responsible for providing leadership, operational support, and oversight of the security management system to enable the safest and most efficient conduct of the programs and activities of the United Nations System.

The headquarters of UNDSS is located in New York and has operations in more than one hundred countries.

UNDSS Ethiopia is supporting the UNSMS in the country through security advice and guidance to enable the conduct of operations in the safest way possible. 

The SOC Technician will work in the Security Information and Operations Center (SIOC). UNDSS will implement the Local Cost Shared Security Budget (LCSSB) to fund this post.

Duties and Responsibilities

To provide technical specifications and advice, receive, test, program, and install radio communication and satellite equipment for all UN agencies and communication centers.

Under the direct supervision of the Field Security Coordination Officer (FSCO), the SOC Technician will perform the following duties:

• Provide technical specification and advice, receive, test, program and install radio communication and satellite equipment for all UN agencies and communication centers.

• Conducts training to UNDSS and AFP staff in the proper use of communication equipment.

• Timely installation and upgrading of HF, VHF mobile and base stations, repeaters, and satellite equipment for UN agencies.

• Assessing, installation and commission of new Security Operation centers. 

• Repair radio communication equipment and accessories.

• Prepare, manage, and maintain a comprehensive inventory of telecom equipment, keep records of issued and received items/assets.

• Assists SOC Assistants in conducting periodic inspections and preventive maintenance for telecommunication installations of the UN Security Management System in Addis Ababa and field locations.

• As necessary and directed, participate in upgrade of the existing Telecomm Equipment according to UN standard.

• Assist in preparing, updating and/or facilitation call signs for UN Agencies/NGOs

• Provides technical specification and advice in relation to communication systems in the country:

• Provide technical specification and advice, receive, test, program and install radio communication and satellite equipment for all UN agencies and communication centers.

Conducts with training of UNDSS and AFP Staff:

• Conducts training to UNDSS and AFP staff in the proper use of communication equipment.

Conducts radio repairs and preventive maintenance of communication system:

• Repairs radio communication equipment and accessories and conducts preventive maintenance.

Conducts inspections of communication systems: 

• Assists SOC Assistants in conducting periodic inspections of telecommunication installations of the UN Security Management System in Addis Ababa and field locations.

Inventory management of communication systems:

• Prepare, manage, and maintain a comprehensive inventory of telecom equipment, keep records of issued and received items/assets

Core Competencies

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements

• Learn Continuously: LEVEL 1: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback

• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-functional & Technical competencies 

• Technical: Planning and Organizing – Ability to plan and organize repair, preventive maintenance, and training for communication systems.

• Functional: Professionalism – Ability to conduct himself/herself in a manner that is consistent with the values and competencies of the UN.

• Functional: Teamwork – Ability to work in a team as an integral member and produce consistent, reliable, and dependable results.

• Functional: Leadership and Self-management – Ability to manage all of the aspects associated with the maintenance of the communication systems and manage himself/herself in order to complete the necessary tasks associated with a fully functioning communication system.

Job Requirement

Required Skills and Experience

Education:

• A high school diploma or bachelor’s degree in relevant field of study is required. 

• Specialized formal training on IT systems, business software (Microsoft Office) and web-based applications, ICDL certification, and Microsoft Certified Professional (MCP) is desirable. 

Experience:

• 4 years (with a High school diploma) or 1 year (With a bachelor’s degree) of relevant working experience in IT and administration, communication equipment and radio maintenance is required. 

• Prior experience with the UN system or an international NGO, is desirable. 

• Knowledge of HF, VHF radio operations as well as satellite communication systems is required. 

• Solid computer skills (MS Word, Excel, Access and PowerPoint); 

• Possession of a valid driver’s license is desirable.

• Ability to travel;

• Physically fit

Language:

• Fluency in English with effective written and oral communication skills required.

• Fluency in the local language of duty station is required.

How to Apply:

Submit your CV and relevant documents using THIS LINK