About Samaritan's Purse

Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine. Samaritan’s Purse is privileged to be part of the humanitarian effort in Ethiopia and legally registered as foreign charity to work in Ethiopia since October 08, 2018.

Open Position:  1

Duration of contract: December 31, 2024.

JOB SUMMARY 

The IT coordinator oversees the creation and management of a beneficiary registration database for household data collected during General Food Distribution in the Tigray region, ensuring accuracy and adherence to standards. Analyze the database for duplicates, troubleshoot technical issues, and collaborate with partners like WFP Data Program Officers. Additionally, they assist in developing a tracker database, provide technical support for the M&E team, and maintain IT infrastructure. This includes managing equipment, deploying new technology, and ensuring software updates and antivirus protection. They also handle IT inventory and foster positive relationships with technical support providers and vendors.

KEY RESPONSIBILITIES

·       Develop a beneficiary registration database of all households’ information collected at the distribution site according to Samaritan’s Purse and WFP’s key indicators.

·       Analyze the database for households registered twice and inform the GFD Coordinator of the woreda for their attention.

·       Ensure that the Data Registration Assistants are entering the household information according to the agreed format.

·       Anticipate problems and troubleshoot solutions to ensure the analysis is comprehensive.

·       Submit analysis reports to GFD Program Manager according to the agreed schedule in collaboration with the Program Manager.

·       Liaise with WFP Data Program Officers to ensure the database is meeting WFP’s data registration needs.

·       Develop the tracker Health system database with the M&E Teams and Health and Nutrition PM.

·       Assist on administrative works and attend meetings representing Samaritan's Purse.

·       Providing technical support as requested by the GFD Program Manager, with a generous and serving spirit.

·       Provide technical support to the M&E team on activities that include digital data collection, and database system deployment and others.

·       Develop and maintain forms and databases that will be useful for operations to ease of business.

·       Provide IT assistant technical support and reporting.

·       Respond to help desk service requests and maintain accurate task log.

·       Maintain, support and repair technical equipment, including desktops, laptops, printers.

·       Install and deploy new equipment, and perform hardware/software upgrades and installations.

·       Insure all end user devices have the latest Antivirus and Widows updates installed

·       Maintain computer images on secondary storages and regularly re-image and reconfigure user laptops, desktops, and other end user devices

·       Maintain accurate and timely IT inventory database.

·       Managing positive relationships with our technical support providers and vendors.

Job Requirements

EDUCATION / EXPERIENCE NEEDED

·       BSc Degree in Software Engineering, Computer Science, Information Technology, Computer related equivalent subjects.

·       Minimum 4 years’ work experience with INGO’s or UN agencies.

·       Basic Information Management skills.

LANGUAGE

·       Amharic and English (spoken and written required)

·       Tigregnia languages strongly desired

SKILLS REQUIRED

To perform this job successfully, an individual must be willing to abide by Samaritan’s Purse’s code of conduct and understand the principals of Samaritan’s Purse’s Statement of Faith, as well as be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In addition, the following skills are required

·       Attention to detail, anticipation and follow up are core values of the job function while maintaining the highest levels of confidentiality regarding contracts and salaries.

·       Possesses strong organizational and problem-solving skills within a fast-paced environment.

·       Must be a self-starter and internally driven to success and hard work.

·       Possesses strong cross-cultural communication skills, both written and verbal.

·       Must be a humble team player.

·       Ability to be flexible and adaptable, taking on additional responsibilities as needed.

·       Knowledge of computer systems and its applications such as Outlook, Word, and Excel including formulas/formatting.

·       Must have analytical and report writing skills.

·       High level of integrity and stewardship.

·       Committed to the SP values and ethics.

·       Above average mathematic skills 

REASONING ABILITY 

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to stand; walk and run; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee must occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       The noise level in the work environment is usually moderate but can be exposed to loud noises around the maintenance and construction workshops.

·       May travel in country with exposure to communicable diseases, hot and humid weather conditions.

·       Work in a security context that is fluid

SAFEGUARDING COMMITMENT

The employee is required to carry out his/her duties in accordance with Samaritan’s Purse Safeguarding policy and Code of conduct.

How to Apply

interested applicants can send only updated CV and application letter via email: hrspe@samaritan.org no later than April 20 ,2024. Please write the position title you are applying for in the email subject line, 'IT Coordinator   "

Only candidates that are short-listed will be contacted.