Job Expired

company-logo

Liaison Officer

Kerchanshe Trading PLC

job-description-icon

Business

Business Administration

Addis Ababa

1 Position

2024-04-22

to

2024-04-29

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Journalism, media studies and communication

Business Administration

Full Time

Share

Job Description

Background of the company

Kerchanshe Group is the largest producer and exporter of coffee in Ethiopia, and engage in manufacturing, agro-processing and export business. It has a proud history of providing quality coffees to the local and international markets. Currently Kerchanshe Group needs a dedicated and motivated candidate.

Your role as a liaison officer is to facilitate communication and collaboration between departments, teams, or organizations. You will serve as a bridge, connecting and coordinating efforts to ensure smooth operations and efficient decision-making. Managing information flow, resolving conflicts, and maintaining strong relationships are key responsibilities in your position.

Liaison Responsibilities

  • Facilitate Communication: Act as a central point of contact for all communication between different departments, teams, or organizations. Ensure that information is accurately shared and understood by all parties involved.

  • Coordinate Collaboration: Foster collaboration between various stakeholders by organizing meetings, conferences, or workshops. Facilitate discussions, brainstorming sessions, or problem-solving meetings to encourage effective teamwork and achieve common goals.

  • Relationship Management: Build and maintain strong relationships with internal and external stakeholders. Develop a deep understanding of their needs, expectations, and concerns. Act as their advocate and representative to ensure their interests are represented and addressed.

  • Conflict Resolution: Identify and resolve any conflicts or issues that arise between different parties. Mediate conversations, negotiate compromises, and find mutually beneficial solutions. Foster a positive and harmonious working environment.

  • Project Support: Provide support to ongoing projects by coordinating activities, tracking progress, and reporting status updates to relevant stakeholders. Ensure that project-related information is properly documented and shared.

  • Information Management: Manage the flow of information between different parties. Keep all stakeholders informed about relevant updates, changes, or decisions. Ensure that all necessary documentation is properly organized and accessible.

  • Strategic Planning: Contribute to the development and implementation of strategic plans by providing valuable insights and recommendations based on your understanding of stakeholder needs and interests.

  • Stay Updated: Stay informed about industry trends, regulations, and best practices. Proactively identify opportunities for improvement and innovation. Share relevant knowledge and insights with stakeholders to enhance their understanding and decision-making processes.

Job Requirements

Qualifications

  • Bachelor's degree in Business Administration, Communication, or a related field.

  • Proven experience in a liaison or related role, preferably in a corporate or organizational setting.

  • Strong knowledge of project management principles and practices.

  • Proficiency in MS Office Suite and other relevant software applications.

  • Strong understanding of industry-specific regulations, policies, and protocols.

  • Excellent interpersonal skills and the ability to work effectively with individuals at all levels within an organization.

  • Professional demeanor, discretion, and the ability to maintain confidentiality when required.

  • Strong problem-solving and decision-making abilities.

Required Skills

  • Strong verbal and written communication skills to effectively convey information, ideas, and instructions to different stakeholders.

  • Ability to establish and maintain positive relationships with diverse groups of people, including executives, managers, team members, and external partners.

  • Analytical mindset with the ability to identify problems, evaluate alternatives, and propose practical solutions.

  • Proficiency in negotiation and conflict resolution techniques to manage differing opinions and reach consensus.

  • Strong organizational skills to handle multiple tasks, prioritize responsibilities, and meet deadlines.

  • Ability to work effectively in cross-functional teams and facilitate collaboration among individuals with diverse backgrounds and perspectives.

  • Meticulousness in managing information, documentation, and communication to ensure accuracy and quality.

  • Flexibility to adapt to changing circumstances, priorities, and stakeholders' needs

How to Apply

Applicants who fulfill the above-mentioned criteria could submit detailed curriculum vitae along with supporting documents/credentials accompanied by cover letter addressing hr@kerchanshe.com or online by using THIS LINK with the subject line Liaison Officer please try to mention the date on the subject line and submit within seven working days from April 22,2024 up to April 29,2024

''Only shortlisted candidates will be contacted''.

Fields Of Study

Journalism, media studies and communication

Business Administration

Related Jobs

3 days left

Ethiopian Engineering Corporation

Camp Administrator (Hahu/HR/060/2025)

Camp Administrator

time-icon

Full Time

6 yrs

2 Positions


Bachelor's Degree in Management, Business Administration, Public Administration and related field of study with relevant work experience Duties & Responsibilities: - Oversee the daily operations of the construction camp, including accommodation, catering, maintenance, and security. - Manage and supervise camp staff, including cooks, cleaners, and security personnel. - Coordinate with project managers and other stakeholders to ensure the smooth functioning of camp operations. - Maintain accurate records of camp occupancy, inventory, and supplies. - Handle resident inquiries and complaints, ensuring issues are resolved promptly and effectively. - Develop and implement camp policies and procedures. - Monitor and manage camp budgets, ensuring cost-effective operations.

Adama

3 days left

Forward Logistics Technologies

Transport Sales Supervisor

Sales Supervisor

time-icon

Full Time

3 - 5 yrs

6 Positions


Bachelor's Degree or Diploma in Marketing Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Leading the transportation sales team to achieve sales goals. - Identifying and tracking new sales leads and transportation service contracts. - Work with the operations team to ensure service quality and delivery time. - Monitor market trends and competitors to adjust sales strategies. - Prepare timely sales performance reports and forecasts. - Ensure compliance with company policies and transportation regulations.

Addis Ababa

6 days left

Forward Logistics Technologies

Call Center Agent

Call Center Representative

time-icon

Full Time

2 - 3 yrs

1 Position


Bachelor's Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Handle inbound and outbound calls related to shipment inquiries, order status, and delivery updates - Track, trace, and monitor shipments in real time - Communicate with drivers, warehouse staff, and operations teams to ensure timely deliveries - Resolve customer complaints, delays, and logistics-related issues professionally - Create and update customer records and shipment data in the system - Provide product, service, and process information to customers - Escalate complex issues to the supervisor or logistics team when necessary - Maintain call logs and follow standard operating procedures (SOPs) Required Skills: - Good knowledge of shipping processes, delivery cycles, tracking systems, and logistics terminology - Strong communication skills (verbal and written - Good computer skills (CRM systems, tracking software, MS Office)

Addis Ababa

6 days left

Forward Logistics Technologies

Office Assistance to the CEO

Office Assistant

time-icon

Full Time

2 - 5 yrs

1 Position


Bachelor’s Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Manage the CEO’s calendar, appointments, and travel arrangements - Coordinate meetings, prepare agendas, and take meeting minutes - Draft, proofread, and format documents, reports, and presentations - Screen calls, emails, and communication on behalf of the CEO - Assist in planning company events, meetings, and executive activities - Maintain office files, documents, and confidential records - Handle follow-ups, reminders, and action items to ensure smooth workflow - Liaise with internal departments and external stakeholders - Perform general office duties and administrative support as needed Required Skills: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - High proficiency in MS Office (Word, Excel, PowerPoint) and digital tools - Ability to maintain confidentiality and work under pressure

Addis Ababa

about 18 hours left

Dodai Manufacturing

Customer Experience (CX) Manager

Customer Service Manager

time-icon

Full Time

5 yrs

1 Position


Bachelor’s Degree in Business Administration, Marketing, Engineering or in a related field of study with relevant work experience Duties and Responsibilities: - Lead the Customer Engagement Team managing call center, CRM, and ticketing with consistent service quality and empathy. - Improve response time, resolution rate, and satisfaction through automation, CRM optimization, and data-driven improvements. - Ensure prompt, professional handling of all customer inquiries, complaints, and requests across all communication channels.

Addis Ababa

about 18 hours left

Abiy Masresha Import, Export and Construction

Store keeper

Store Keeper

time-icon

Full Time

5 yrs

1 Position


BA Degree in Supply Chain ,Accounting ,Business Management or in a related field of study with relevant work experience

Dukem