Job Expired
Telephone Operator
American Medical Center
Business
Marketing Management
Addis Ababa
2 years
1 Position
2024-04-26
to
2024-05-09
Accounting
Business Management
Marketing Management
Full Time
Share
Job Description
American Medical Center would like to invite interested and qualified applicants for the following positions.
Telephone operator is responsible for handling incoming and outgoing calls to a medical center. Answer phone calls, route them to the appropriate department or individual, and take messages when someone is unavailable. Telephone operator is also responsible for providing general customer service over the phone- answering questions about services.
Main Duties and Responsibilities
Handling incoming calls to answer questions, refer to other department, or transfer to specialists.
Receiving incoming calls and routing them to the appropriate department or individual
Responding to incoming calls in an appropriate manner, based on call type and content.
Providing information about the services over the phone, including scheduling appointments.
Assisting with internal communications by answering phones and relaying messages within the medical center.
Providing post-call follow-up to ensure that client have been satisfied with the experience.
Job Requirements
Qualification Requirement
Diploma in Marketing Management, Business Management, Accounting or other related field from locally or foreign accredited institutions.
Work Experience
Minimum of two years’ experience in hospital is preferable.
Special Knowledge & Skill
Proficiency in the use of computer
How to Apply
Interested applicants who meet the above requirements can submit their non-returnable copy of CV with supporting document in person to the American Medical Center.
Address; Sunshine Meri Luke Real-Estate compound on the consecutive 10 working days from the date of publication of this announcement for additional information +251118594078 / +251116678000 / +251116678004 / +251116678007
Fields Of Study
Accounting
Business Management
Marketing Management
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