Dashen Bank was founded in September 1995. Dashen Bank coined its name from the highest peak in Ethiopia, mount Dashen, and aspires to be the Best in Class Bank in Africa. Headquartered in Addis Ababa, the Bank is among the biggest private Banks in Ethiopia.

It operates through a network of more than 450+ Branches, ten dedicated Forex Bureaus, 400+ ATMs, and 950 plus Point-of-Sale (POS) terminals spread across the length and breadth of the nation. It has established correspondent banking relationships with 462 banks covering 70 countries and 170 cities across the world. 

Job Summary

• The Senior Customer Service Officer Cash/ Accounts will provide entrance workplace customer service help on the department. S/he’ll deal with account administration transactions, reply to buyer enquiries, handle money and non-cash transactions and all buyer requests on the branch.

Job Requirements

Academic & Professional Qualification

• Bachelor Degree in a enterprise associated discipline e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or some other equal fields

Experience

• At least 4 (4) years of banking experience

Behavioral Competency

• Interpersonal and cross-cultural skills, together with ability to construct collaborative relationships with sensitivity to range/inclusion.

• Creativity and innovation expertise.

• Action oriented.

• Quality focus and a focus to element.

• Professionalism and integrity in line with Dashen Bank values.

Place of Work: Nur Branch (IFB full-fledged Branch) Assela Town > Application Form

Deadline: May 24, 2024

How to Apply:

Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV). and upload to THIS LINK  vacancy application website.

Applicants should fill all the details on the vacancy application form in each jobs and make sure you submit after completing all the questions.

CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).

Female applicants are highly encouraged to apply

NB: Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.