Taking its name from ZamZam Holy Water which gave life to the barren land of Makkah, springing the hills of Safa and Marwa; ZamZam Bank is working towards ensuring sustained economic growth by leveraging technologies and Digital Transformation that continuously align with innovative business model. 

Zamzam Bank is aspiring and working relentlessly towards its vision of becoming the leading shari’ah compliant and all-inclusive Digital Bank in Africa by 2030. It is contributing to the economy by providing full-fledged interest free, affordable, effective banking and financial services to diverse individuals and organizations; and by promoting economic stability and financial access through its extensive branch networks.

The reputation of the bank is positioned on not only for its championship for pioneering financial inclusiveness, but also for its unwavering commitment to sheriah compliance products and services; strong networking; resources and organizational learning; innovative leadership and management practices; state of the art core banking systems and its international recognitions.

We are searching talented individuals to join us on our journey towards sustainable growth that enhance financial inclusion with a special focus on the part of society that is alienated from the financial system due to their religious beliefs or other factors. Is this you?

 Your profile

Whether you want a career as a visionary professional banker in full-fledged interest free banking sector, or need to make sure that your earning is from halal source or second our cause towards ensuring sustained economic empowerment & stability through financial inclusiveness, we offer you these possibilities.

You are required to meet the following:

Duties and responsibilities: -

• Oversee the design and implementation of all projects under the digital finance services portfolio.

• Develop and execute strategies for digital financial services.

• Follow up the digital finance disbursement, transaction, authorization and collection of the   operation platform end to end.

• Ensure that the technical integration and developments are aligned with the business requirements and results in a seamless customer digital/mobile interface and user-friendly digital/mobile operations. 

• Works closely with technology partners to identify and rectify issues and further improvements.

• Provide support to train and direct the operations of digital channels teams to deliver on providing digital financial services across the Bank.

• Ensure timely reporting of the digital finance services portfolio for his immediate supervisor and work towards improving month on month usage of all bank's digital channels.

• Responsible for managing digital financial services relationships with all service providers and stakeholders.

• Give access to subordinates and controls their daily performance.

• Coordinate and provide clarity to the branches on digital financing services strategic initiatives as well as Training

• Strategy implementation and liaising with support functions in order to grow digital finance services business contribution.

• Ensures that established operating policies and procedures are followed in all domestic and foreign banking activities of the Bank; ensures that NBE directives on banking operations are adhered to.

• Continuously develop safeguards to control risk exposures in digital financing services.

• Will perform other duties as are necessary in the execution of his/her duties and any other duties delegated by his immediate supervisor.

Place of work: Head Office

Minimum Qualifications, work experience & core competencies

• MA/bachelor’s degree in business administration/accounting/economics/ information technology and 8/6 years of related experience in financial institution, product development, digital finance, technology for development, and/or payments platforms.

• At least two (2) years in supervision position within digital financial services.

• Exposure to development of digital finance services strategy management and assessment of business processes and requirements to inform the design and implementation of DFS projects.

• Experience in conducting customer centric research for and using customer insights to drive digital finance services adoption, usage, and impact substantial exposure in implementing digital field applications, mobile payments agent banking, 

• Ability to lead assignments, teams and work with minimal supervision.

How To Apply

Interested applicants who meet the above requirements can submit their application letter, updated CV and credentials in PDF format by clearly stating the position that you are applying for through the application link CLICK HERE

Only shortlisted applicants will be communicated.