Job Expired
Hyatt Regency Addis Ababa
Hospitality
Hotels and Restaurants Services
Addis Ababa
1 years
1 Position
2024-06-25
to
2024-07-04
Hotel Operation
Full Time
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Job Description
To be familiar with all food and beverage items on the outlet menu.
To utilize the outlet point-of-sales and table assignment system as prescribed.
To be flexible wherever possible in meeting special requests from guests for specific table assignments or other requests.
To maintain the entrance area and host/hostess station in a clean and orderly manner at all times.
To maintain the restaurant’s guest history system.
To work in a supportive and flexible manner with other employees and other departments.
To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.
To take and manage reservations and table assignments as prescribed by the Outlet Manager.
To follow all telephone usage guidelines, using the guest’s name and standard greetings as prescribed by the Outlet Manager.
To wish guests “goodbye” as they leave the restaurant, as prescribed by the Outlet Manager.
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
Ideally with a relevant degree/diploma/certificate in Hotel Operation/Hotel Management or Related Fields.
COC Certification is mandatory requirement
Minimum of 1 year of work experience in related operations
Ability to work with team
Good interaction with guests
Good communication and interpersonal skills
Interested and qualified applicants are requested to apply only through THIS LINK
Upload updated CV and application letter.
Only shot listed applicants will be contacted
Fields Of Study
Hotel Operation
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