Job Expired
Head of B2C
Kifiya Financial Technology
Business
Marketing Management
Addis Ababa
10 years
1 Position
2024-07-12
to
2024-08-09
Marketing
Business
Full Time
Share
Job Description
Job Overview:
The Head of B2C will be responsible for the strategic planning, development, and execution of the business unit e-commerce initiatives. This role requires a visionary leader with a deep understanding of digital commerce, vendor management, marketing, and customer experience. The ideal candidate will possess a strong track record in B2C e-commerce environments and be able to drive significant growth across our online platforms.
Key Responsibilities:
1. Strategy Development
- Implement comprehensive e-commerce strategies for B2C business
- Identify and analyze market trends, customer needs, and competitive landscape to inform strategy.
- Collaborate with senior leadership to align B2C e-commerce goals with overall eCommerce business objectives.
2. E-commerce Operations & delivery
- Oversee the daily operations of the e-commerce platforms, ensuring optimal performance and user experience.
- Lead the selection and management of e-commerce technologies, platforms, and service providers.
- Optimize the online sales funnel to improve conversion rates, average order value, and customer retention.
- Ensure to deliver on the revenue and customer growth forecasts
3. Marketing and Sales:
- Develop and execute digital marketing strategies to drive traffic, engagement, and sales.
- Collaborate with the marketing team to create and manage campaigns, promotions, and content.
- Utilize data analytics to measure and optimize marketing performance and ROI.
4. Customer Experience:
- Ensure a seamless and exceptional customer experience across all e-commerce touchpoints.
- Implement personalization and customer segmentation strategies to enhance engagement.
- Manage customer service processes and tools to resolve issues and improve satisfaction.
5. Team Leadership:
- Build, lead, and mentor a high-performing e-commerce team,
- Foster a collaborative and results-driven team culture.
- Provide guidance and professional development opportunities for team members.
6. Financial Management:
- Develop and manage the e-commerce budget, ensuring cost-effective strategies and operations.
- Monitor financial performance, analyze key metrics, and report to senior management.
- Identify opportunities for revenue growth and cost savings.
Qualifications
- Bachelor’s degree in Business, Marketing, E-commerce, or a related field; MBA or advanced degree preferred.
- Minimum of 10 years of experience in e-commerce, with a proven track record in both B2B or B2C environments.
- Strong understanding of e-commerce technologies, platforms, and best practices.
- Demonstrated success in developing and executing e-commerce strategies that drive growth.
- Excellent leadership, team management, and interpersonal skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Proficiency in digital marketing, SEO, SEM, email marketing, and analytics tools.
- Ability to thrive in a fast-paced, dynamic environment.
How To Apply
To apply for the Head of eCommerce Platform Management position , please follow the guidelines below:
Email Subject:
Please use the following subject line when submitting your application: "Application for Head of eCommerce Platform Management".
Resume/CV:
Attach your updated resume or curriculum vitae (CV) in PDF or Word format. Ensure that your resume highlights your relevant skills, experience, and educational background.
Contact Information:
Ensure that your CV includes your full name, phone number, and email address. This will make it easy for the hiring team to reach out to you for further communication or to schedule an interview.
Send your CV to the email hiring@kifiya.com
Fields Of Study
Marketing
Business
Related Jobs
about 7 hours left
Ayer Tena Hospital
Marketing Manager & Human Resource
Marketing Manager
Full Time
3 - 5 yrs
1 Position
Education Background in a related field of study with relevant work experience Duties and Responsibilities: - Develop and implement comprehensive marketing strategies - Manage digital marketing campaigns including SEO, SEM, and social media - Collaborate with internal teams to align marketing with business goals - Create and manage marketing budgets - Recruitment & Staffing - Training & Development: - Performance Management - Build relationships with healthcare professionals and stakeholders
2 days left
Vector Four Engineering PLC
Marketing Officer
Marketing Officer
Full Time
1 yrs
1 Position
Education Background in a related field of study with relevant work experience Duties & Responsibilities: - Responsible for developing and executing marketing strategies that promote the company's products or services - Researching market trends, identifying customer needs, creating compelling campaigns, and helping to drive brand awareness and customer acquisition - Works closely with various teams to ensure the alignment of marketing efforts with business objectives.
3 days left
New International Trading PLC
Hyper Market Supervisor
Marketing Representative
Full Time
3 yrs
4 Positions
Bachelor's Degree in Marketing Management, Supply Management, Accounting, Accounting and Finance, Economics, Financial Management, Business Management or in a related field of study with relevant work experience Duties & Responsibilities: - Develop and implement strategic marketing plans aligned with business objectives - Develop and manage social media content, posting engaging and relevant content on all platforms on a regular basis. - Build strong and mutually beneficial relationships. - Develop and implement unique marketing concepts aligned with our brand vision and goals
3 days left
New International Trading PLC
Marketing Researcher
Market Researcher
Full Time
3 yrs
1 Position
Bachelor’s Degree in Marketing, Economics, Statistics, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Design and implement qualitative and quantitative research projects (surveys, focus groups, competitor analysis, etc.). - Collect and analyze data on consumer behavior, industry trends, and market dynamics. - Develop detailed research reports and actionable recommendations for management. - Evaluate competitors, pricing, and customer preferences to identify opportunities and risks. - Work closely with sales and marketing teams to guide campaigns and business development strategies - Track and analyze market performance metrics and provide regular updates. - Manage and supervise data collection teams (when fieldwork is required).
3 days left
New International Trading PLC
Hyper Market Manager
Marketing Manager
Full Time
5 yrs
2 Positions
Bachelor's Degree in Management, Business Administration, Business Management or in a related field of study with relevant work experience Duties & Responsibilities: - Develop and implement strategic marketing plans aligned with business objectives - Manage and grow multi-channel marketing campaigns (digital, social media, email, content, events). - Conduct market research and competitive analysis to identify trends and opportunities. - Manage and monitor marketing budgets and provide regular reports on performance. - Collaborate with functional teams.
13 days left
DongTang Busines Consultancy PLC.
E-Commerce Specialist
Marketing Assistant
Full Time
0 - 1 yrs
1 Position
Educational Background in a related field of study with relevant work experience Salary and Benefits: - Basic salary: 8,000 Birr/month; - Full-attendance incentive: 3,000 Birr/month; - Meal allowance: 1,500 Birr/month. Duties & Responsibilities: - products Shoot and edit short videos promoting products for sale; - Publish these product-focused short videos on TikTok; - Manage and operate the company’s TikTok account effectively; - Stay ahead of TikTok trends, identify popular topics and engaging content formats, and continuously - Meet the company’s targets for both the number of short videos produced and the total sales revenue generated through e-commerce initiatives. Required Skills: - Proven ability to learn quickly and execute tasks efficiently; - Fluent English speaking skills—American accent preferred; - Good looks and a great physique; - Comfortable performing in front of the camera and confident on-screen presence