About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job title:Administrative Assistant Job Grade:4Number required:OneReports to:Administrative managerDepartment:OperationsDuty Location:Mekelle, TigrayTerm of EmploymentdefiniteApplication Deadline:July 22, 2024.

  Job Summary: 

You will provide service in the day-to-day delivery of responsive, effective and efficient administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities:

• Facilitate communication with all units of the organization and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents.

• Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).

• Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. payment requests, travel authorizations, travel advances, etc.).

• Compile data, perform data entry and data verification in relation to general administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle Log Sheets review, visitors' welcome packages, etc.) and Support other human resource activities when required.

• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.

• Support implementation of property management processes, hotel accommodation, and receive payment documents from different vendors and transfer verified finance documents to finance team.

Basic Qualifications

• High School diploma required. Professional diploma/Certificate or courses in Administration preferred.

• Additional education may substitute for some experience.

• Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus 

• Experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.

• Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.

• Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.

Required Languages – Strong written and spoken local language is required to perform the job.

Travel Required: 

Knowledge, Skills and Abilities 

• Good time management skills with ability to work on multiple tasks

• Strong customer service orientation with good communication and interpersonal skills 

• Proactive, resourceful, solutions oriented and results-oriented

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.

• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.

• Builds and Maintains Trust - Shows consistency between words and actions.

• Collaborates with Others – Works effectively in intercultural and diverse teams.

• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.

• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.

• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities (if none, state none)

Supervisory: -

Key Working Relationships: 

Internal: All staffs and visitors.

External: partners, hotels, etc…

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

How To Apply

If you are ready to take on this rewarding opportunity and make a difference in the lives of others, you may fill out the application form through THIS LINK

and attach your up-to-date CV on/before the application deadline July 22, 2024. You will be contacted only if selected for a written exam/interview. Phone solicitations will not be accepted. These job opportunities are open to Ethiopian nationals only. 

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer