Job Expired

company-logo

Head of Administration

Kifiya Financial Technology

job-description-icon

Business

Business Administration

Addis Ababa

1 Position

2024-08-07

to

2024-08-26

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business

Full Time

Share

Job Description

About this Role: The Head of Administration is responsible for overseeing the comprehensive management of the company's administrative and facilities functions, ensuring operational efficiency, regulatory compliance, and employee satisfaction. This role includes managing office administration, expatriate housing and visas, transportation services, and company vehicles, as well as coordinating facilities maintenance for the headquarters, branch offices, regional offices, and warehouse. The Head of Administration supports HR activities, enforces health and safety standards, and liaises with external vendors and government agencies. Reporting to the Chief of HR and Admin, the Head of Administration is instrumental in maintaining a productive work environment and optimizing resource utilization across the organization.

Key Responsibilities:

1. Facilities Management:

• Oversee the management of all company facilities, including headquarters, branch offices,regional offices, and warehouse.

• Ensure facilities are well-maintained, secure, and meet operational requirements.

• Manage store operations, ensuring proper inventory control and distribution.

• Coordinate with external vendors and contractors for facility services and maintenance.

• Implement and monitor health, safety, and environmental policies to ensure compliance with regulations and standards.

2. Company Vehicles and Transportation:

• Oversee the maintenance, servicing, and utilization of company vehicles and cars.

• Manage the company’s transportation services, including scheduling and route planning.

• Implement a booking system for car usage to optimize vehicle availability and efficiency.

• Ensure compliance with transportation safety regulations and policies.

3. Office Administration:

• Supervise daily office operations to ensure efficiency and productivity.

• Manage office supplies and inventory, ensuring timely procurement and distribution.

• Oversee office cleaning and maintenance to maintain a conducive work environment.

• Implement and maintain office policies and procedures to ensure smooth operations.

4. Expats Housing and Visas:

• Coordinate housing arrangements for expatriate staff, ensuring comfort and compliance with company policies.

• Handle visa and work permit applications, renewals, and compliance with local
regulations.

• Liaise with government agencies and legal advisors to ensure timely processing of all documentation.

5. HR Support:

• Provide support to the HR department as needed, including recruitment, onboarding, and employee relations.

• Assist in the development and implementation of HR policies and procedures.

• Facilitate employee engagement activities and support the creation of a positive work environment.

6. Regional Offices Administration:

• Oversee the administration and facilities management of regional offices.

• Ensure consistent standards and practices are maintained across all locations.

• Conduct regular audits and inspections of regional offices to ensure compliance with company standards.

Job Requirements

Other personal characteristics:

• Strong Leadership: Strong organizational and leadership skills to manage multiple teams and functions
effectively.

• Communication: Excellent communication and interpersonal abilities to interact with staff at all levels.

• Facilities Management: Proficiency in facilities management, including maintenance, safety, and compliance.

• Administrative Skills: Strong administrative skills, including office management and coordination.

• Regulatory Knowledge: Knowledge of visa and work permit regulations and other relevant compliance requirements.

• Multitasking: Ability to handle multiple tasks and prioritize effectively to meet deadlines.

• HR Support: Experience in HR support and employee relations to assist the HR department when needed.

Performance Metrics:

• Operational Efficiency: Efficiency and cost-effectiveness of office operations and facility management.

• Timeliness: Timeliness and accuracy of visa and work permit processing.

• Asset Utilization: Maintenance and utilization of company vehicles and facilities.

• Employee Satisfaction: Employee satisfaction with administrative and facility services.

• Compliance: Compliance with regulatory requirements and company policies.

• Health and Safety: Adherence to health, safety, and environmental policies and regulations.

How to Apply

To apply for the Head of Administration position , please follow the guidelines below:

Email Subject:

Please use the following subject line when submitting your application: "Application for Head of Administration".

Resume/CV:

Attach your updated resume or curriculum vitae (CV) in PDF or Word format. Ensure that your resume highlights your relevant skills, experience, and educational background.

Contact Information:

Ensure that your CV includes your full name, phone number, and email address. This will make it easy for the hiring team to reach out to you for further communication or to schedule an interview.

Send your CV to the email hiring@kifiya.com

Fields Of Study

Business

Related Jobs

about 6 hours left

Alfa Multimedia Service and Alfa Digital

Customer Support Officer

Customer Service Officer

time-icon

Full Time

1 yrs

1 Position


BA Degree in Business Administration, Project Management or in a related field of study with relevant work experience Duties and Responsibilities: - Engage and respond to client inquiries and requests via phone, email, and chat in a timely and professional manner. - Collaborate with operation coordinator and project officer to develop service delivery plan. - Collaborate with operation coordinator to develop key account management for each client. - Develop and implement service delivery follow up for each client. - Troubleshoot and resolve client technical issues. - Provide guidance and support to clients on using digital solutions products and services. - Manage client accounts and ensure that clients are satisfied with the products and services they receive. - Escalate complex issues to the operations coordinator or other appropriate team members. - Generate standard service delivery report. - Document all client interactions and maintain accurate records.

Addis Ababa

4 days left

Forward Logistics Technologies

Transport Sales Supervisor

Sales Supervisor

time-icon

Full Time

3 - 5 yrs

6 Positions


Bachelor's Degree or Diploma in Marketing Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Leading the transportation sales team to achieve sales goals. - Identifying and tracking new sales leads and transportation service contracts. - Work with the operations team to ensure service quality and delivery time. - Monitor market trends and competitors to adjust sales strategies. - Prepare timely sales performance reports and forecasts. - Ensure compliance with company policies and transportation regulations.

Addis Ababa

15 days left

Forward Logistics Technologies

Transport Sales Supervisor

Sales Supervisor

time-icon

Full Time

3 - 5 yrs

6 Positions


Bachelor's Degree or Diploma in Marketing Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Leading the transportation sales team to achieve sales goals. - Identifying and tracking new sales leads and transportation service contracts. - Work with the operations team to ensure service quality and delivery time. - Monitor market trends and competitors to adjust sales strategies. - Prepare timely sales performance reports and forecasts. - Ensure compliance with company policies and transportation regulations.

Addis Ababa

18 days left

Forward Logistics Technologies

Office Assistance to the CEO

Office Assistant

time-icon

Full Time

2 - 5 yrs

1 Position


Bachelor’s Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Manage the CEO’s calendar, appointments, and travel arrangements - Coordinate meetings, prepare agendas, and take meeting minutes - Draft, proofread, and format documents, reports, and presentations - Screen calls, emails, and communication on behalf of the CEO - Assist in planning company events, meetings, and executive activities - Maintain office files, documents, and confidential records - Handle follow-ups, reminders, and action items to ensure smooth workflow - Liaise with internal departments and external stakeholders - Perform general office duties and administrative support as needed Required Skills: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - High proficiency in MS Office (Word, Excel, PowerPoint) and digital tools - Ability to maintain confidentiality and work under pressure

Addis Ababa

18 days left

Forward Logistics Technologies

Call Center Agent

Call Center Representative

time-icon

Full Time

2 - 3 yrs

1 Position


Bachelor's Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Handle inbound and outbound calls related to shipment inquiries, order status, and delivery updates - Track, trace, and monitor shipments in real time - Communicate with drivers, warehouse staff, and operations teams to ensure timely deliveries - Resolve customer complaints, delays, and logistics-related issues professionally - Create and update customer records and shipment data in the system - Provide product, service, and process information to customers - Escalate complex issues to the supervisor or logistics team when necessary - Maintain call logs and follow standard operating procedures (SOPs) Required Skills: - Good knowledge of shipping processes, delivery cycles, tracking systems, and logistics terminology - Strong communication skills (verbal and written - Good computer skills (CRM systems, tracking software, MS Office)

Addis Ababa

about 6 hours left

Global Insurance Company

Senior Risk and Compliance Officer

Risk and Compliance Officer

time-icon

Full Time

4 yrs

1 Position


BA Degree in Management, Law, Business Administration, Accounting & Finance or in a related field of study with relevant work experience

Addis Ababa