Relationship officers retain and expand existing and prospective customer relationships. They use cross-selling techniques to advise and sell various banking and financial products and services to customers. They also manage the total relationship with customers and are responsible for optimizing business results and customer satisfaction.

Duties and Responsibilities

• Perform new customer acquisition and existing customer retention activity

• Build high end customer relationship to mobilize deposit, FCY and Share capital of the Bank.

• Perform follow-ups on high value customers acquisition and retention undertakings

• Understanding key customer individual needs and develop proposal

• Engage in high value customer base expansion of the bank

• Conducting business reviews-based customer relationship program

• Works on ways to improve customer acquisition continuously

• Meeting with Team Leader, Relationship Management to plan strategically the customer acquisition and retention endeavors

• Assess and select a rising business area in order to capture the expected value.

• Propose new ideas or initiatives based on the assessment made on market analyses

• Continually seek innovative means of attracting financial resource and make contact.

• Engage in coaching, mentoring, and training activities of branches sales representatives on all sales skill's aspects

• Performs any other duties assigned by the supervisor.

Job Requirement

• BA in Banking & Finance, Marketing & Communication, Accounting and Finance, Management, Business Administration, Any other related fields with 5.5 years of experience in relevant fields, of which at least 2 years as a relevant officer position in banking industry.

• Place of Work: – Addis Ababa, Hawassa, Bahir Dar

•   Women applicants are highly encouraged

How to Apply

• Register using the following link CLICK HEHE

• For more information contact Tel.+251115522835