Human resources officers develop and implement strategies that help their employers select and retain appropriately qualified staff within that business sector. They recruit staff, prepare job advertisements, interview and short-list people, negotiate with employment agencies, and set up working conditions. Human resources officers also administer the payroll, review salaries and advise on remuneration benefits and employment law. They arrange for training opportunities to enhance employees' performance.

Key HR Responsibilities 

1. Policy Implementation and Employment

• Monitor and ensure consistent implementation of HR policies, procedures, guidelines, and memos across LWF offices.

• Support the development and review of key HR policies, procedures, and guidelines to meet organizational needs and comply with relevant regulations.

• Provide advice to managers and staff on Ethiopian labor laws, organizational policies, and procedures.

• Serve as the primary contact for employees on HR-related issues, offering guidance and support.

• Address and resolve employee grievances and conflicts in a confidential and fair manner.

• Assist staff in understanding and implementing the Code of Conduct, Safeguarding, Child Protection Policy, and other policy frameworks.

• Oversee field contract renewals, ensuring they are processed timely and that staff adhere to HR policies throughout their employment lifecycle.

• Engage in promotions, transfers, and other personnel actions to support effective HR management.

• Manage the exit process for departing employees by obtaining resignation letters, informing Finance, securing clearances, and ensuring final settlements are completed within agreed timelines.

• Arrange work certificates and conduct exit interviews in specified formats, sharing results with the HR Officer in the Head Office monthly.

• Promoting equality and diversity as part of the culture of the organization.

• Collaborate with other departments to support program activities.

• Coordinate with the HR team in the main office for policy updates and best practices.

• Provide support during audits and inspections.

2. Recruitment and Onboarding:

• Manage the recruitment process for field office positions, including job postings, resume screening, interviews, and hiring decisions.

• Facilitate the onboarding process for new employees, ensuring the induction plan is signed and filed in employee records.

• Ensures that LWF recruitment is fair and transparent and in line with HR Manual. 

• Ensure new employees receive their job descriptions and identification cards.

3. Performance, Training and Development:

• Coordinate and support the performance appraisal process by ensuring timely evaluations and verifying appraisal forms. 

• Guide managers on performance management and development plans.

• Track probation period reviews and ensure outcomes are communicated formally.

• Identify training needs and organize training programs to enhance staff skills and performance.

• Facilitate workshops and learning sessions to support professional growth

4. Compensation and Benefits:

• Manage employee benefits programs and address related queries.

• Manage medical issues for LWF employees, including maintaining records and liaising with insurance providers.

• Ensure proper communication with the insurance company regarding staff and family data, and facilitate medical expense claims.

• Manage pension scheme records, ensuring staff process IDs for pension purposes.

5. Health and Safety:

• Promote and ensure compliance with health and safety policies, fostering a safe working environment.

• Implement employee engagement activities and maintain a positive work environment.

• Manage and update leave balances, monitor eligibility, usage, and closing balances for all staff.

6. Record Keeping and Administration:

• Maintain accurate employee records, including contracts, leave records, and other documentation.

• Update personal files for all employees, ensuring accuracy and confidentiality.

• Manage and maintain an up-to-date HR database for LWF Ethiopia staff, providing accurate information as required.

• Manage HR and administrative correspondences, including incoming and outgoing documents.

• Compile and preserve hard and soft copies of HR and administrative documents.

Job Requirements

Qualifications, Experience and Skills:

Essential

• Bachelor’s Degree in Human Resources Management, Administration, Business Management, or related fields from a recognized university or college.

• Minimum of 3-5 years of experience in HR roles, preferably within an international NGO.

• Strong understanding of local labor laws and HR best practices.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to handle sensitive and confidential information with discretion.

• Ability to work independently and as part of a team in a dynamic environment. 

• Excellent conflict resolution skills.

• Cultural awareness and the ability to build relationships with diverse individuals.

• Patient, adaptable, and flexible, with the ability to improvise and remain responsive under pressure.

• Demonstrated ability to plan, organize, and prioritize work while maintaining calm under pressure.

Desirable:

• Ability to speak a local language is advantageous.

• Fluency in written and spoken English is essential

How to Apply

Interested candidates who meet the above requirement can send ONLY detailed CVs and application letters through THIS LINK

Please include 3 references from current and former employers.

Women are encouraged to apply and only short-listed applicants will be contacted.