Haile Resort - Jimma is the upcoming four-star resort opening soon and the 10th destination of Haile Hotels & Resorts Group located in Jimma. Jimma (Oromo: Jimmaa) is the largest city in southwestern Oromia Region, Ethiopia. It is a special zone of the Oromia Region and is surrounded by Jimma Zone. It has a latitude and longitude of 7°40′N 36°50′E. The distances from Addis Ababa, Ethiopia to Jimma, Ethiopia is:221 miles / 356 km by driving. We are hiring just for a pre-opening team & the below vacancies are among them.

Key Responsibilities

• Welcome and greet customers in a warm and engaging manner

• Provide detailed menu recommendations and answer questions about food and beverage offerings

• Take accurate food and drink orders and communicate them to the kitchen and bar staff

• Deliver food and drinks to tables in a timely fashion

• Monitor customer satisfaction and address any concerns or issues promptly

• Assist with setting up and breaking down dining room as needed

• Perform light side work such as rolling silverware, refilling condiments, etc.

• Maintain a neat, clean, and organized work area

Job Requirements

• Level three and above certification in hotel management/Tourism/Marketing /Management and related fields       

• 1-2 years of prior waitstaff or customer service experience preferred

• Excellent communication and interpersonal skills

• Strong attention to detail and ability to multi-task

• Flexibility to work evenings, weekends, and holidays as needed

• Professional appearance and demeanor

How to Apply

Eligible candidates are encouraged to apply to careers@haileresorts.com by submitting only their resume (CV). Other documentation is not accepted at this stage.