HR Services Team Leader

Place of Work: Employee Experience and Shared Services Department

DB/ Vacancy-0257/24

Job Summary 

• HR Services Team Leader is responsible for assuring the administration of employee welfare and wellness programmes, managing employee relations, providing HR services including HR helpdesk and record management.

• The role holder is also responsible for providing support to the HR function in terms of people metrics, reporting and advanced predictive analytics and for managing the Human Resource Information System.

Job Requirements

Academic & Professional Qualification 

•   Bachelor Degree in Management, Business Administration, Human Resource Management or related discipline. 

• Master’s Degree in Human Resource Management and related fields is an added advantage.

•  Professional qualification(s) in Human Resources is as added advantage.

 Experience

 Minimum of six (6) years relevant experience.

Required Behavioral Competency

•  Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.

• Ability to lead, influence and drive change initiatives in support of business strategies within the branch.

• Strong business acumen.

• Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.

• Strong interpersonal skills and ability to relate with and manage multi-cultural teams.

• Strong expertise in strategic management project planning and budgeting, resource management, implementation as well as monitoring and evaluation.

• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.

• Strategic thinking and problem-solving skills.

• Analytical and creative thinking skills.

• Strong persuasion and negotiation skills.

• Good customer relationship management skills (internal and external customers).

• Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

• Effective stakeholder management.

 Required Technical Competency

•  Technical experience in Human Resources Services procedures.

• Knowledge and understanding of Ethiopian employment and labour relations law and other relevant employment laws.

• Methods and techniques of records management to include indexing, filing, preservation, and storage of records.

• Knowledge of current technology for records maintenance, storage and preservation including imaging.

• Ability to formulate departmental clerical policy, procedures, and forms.

• Experience in creating and running reports as needed from HRIS to provide a variety of statistical information.

• Advanced computer skills including MS Office and report writing applications.

• Knowledge and experience in data analytics and statistics.

• Project Management skills

 How To Apply

1. Interested and qualified applicants should apply through  

THIS LINK

2.   Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.

3.   Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).

3. Use THIS LINK and attach the scanned documents in PDF format (*mandatory).

NB. *Applicants who do not have ethiojobs account need to register using personal email account,

*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory)

NB: - Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse. 

* Female applicants are highly encouraged to apply