Job Expired
French Speaker-Operations Officer
Edomias International PLC
Business
Business Administration
------
0 years
2 Positions
2024-08-23
to
2024-09-01
Linguistics and languages
Full Time
Birr 20275
Share
Job Description
Edomias International Plc.is the Premier Human Resource solutions provider in Ethiopia serving clients for more than 15 years.
We invite qualified applicants for the position of French Speaker -Operations Officer at one of our clients VFS Global Services Pvt. Ltd.
Purpose of the role
To manage end to end operations of the VAC whilst ensuring quality and cost saving, ensure compliance to the set processes, and manage people to bring the best efficiency out of them
To ensure implementation of new process roll outs or changes.
The -Operations Officer is Responsible for:-
Document scrutiny and collection of application for visa processing
Handel customer/applicant queries personally or via email, telephone
Handel cash and bank related transactions if assigned and ensure 100% accuracy
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
Ensure all administration and logistics of passport delivery to consulate/applicant/logistic Company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
Inform the applicants about the available added services and ensure delivery of value Added service options to applicants/customers.
Encourage applicant to provide feedback on service provided and their overall experience overall experience at applicant center.
Ensure that the entire process is completed within the mandate turnaround time
Assist deputy manager/operation manager in execution of WB project
Ensure judicious use of natural resources
Adhere to the environment health and safety policy /objective and guidelines of the organization
Indicative KRA’s/Budgetary and Revenue Responsibilities
Productivity - Targets met as prescribed in Team Objective Tracker.
Customer satisfaction (Applicants) - Complaints - Targets met as prescribed in Team Objective Tracker.
Timely & Accurate Data entry - Targets met as prescribed in Team Objective Tracker.
Late reporting /unauthorized absenteeism
Adherence to TAT - Targets met as prescribed in Team Objective Tracker.
Completion of WB Projects Completion
Attending training programmes. Ensure all trainings scheduled by HR are attended
Training: Internal Process Certifications (OCL’s) – Scores well on all OCL’s completed for self
Error Monitoring – To reduce the number of errors on a daily basis, maintains Error Log, as applicable.
Updates Productivity & VAS Conversion Grid – to track performance on a daily basis.
VOC - Targets met as prescribed in Team Objective Tracker.
Ensures adequate Surveys are completed ( minimum 5% of application counts) & Target VOC Target achieved, as per Team Objective Tracker
Salary: 20,275.00 ETB
Required: - 02 (Two)
Place of Work: - Addis Ababa
Job Requirements
Education:- BA/Bsc Degree in any Field.
Experience: 0 year
Language Requirements
Fluency in French Language
Knowledge of additional international language would be very helpful
How To Apply
Those who are qualified can attach only Application Letter & CV through info@jobsinethiopia.net Clearly marking the Job Title “French Speaker- Operations Officer ”
Efficient Professionals are invited to apply within 10 days after advertisement.
Only short listed candidates will be contacted.
Fields Of Study
Linguistics and languages
Related Jobs
1 day left
Chemical Industry Corporation Mugher Cement Factory
Junior Human Resources Management Specialist
Human Resource Officer
Contract
0 yrs
1 Position
Bachelor's Degree in Management, Business Administration or related field of study Duties and Responsibilities: - Assist in recruitment processes such as posting job openings, screening resumes, conducting preliminary interviews, and organizing recruitment events. - Coordinate training and development initiatives by scheduling sessions and tracking employee participation and progress. - Help implement and ensure compliance with company policies, labor laws, and employment regulations.
about 15 hours left
Development Expertise Center (DEC) Ethiopia
Project Coordinator
Project Coordinator
Full Time
10 yrs
1 Position
Master's Degree in Agricultural Economics, Social Science, Business Administration, Project Management, Development Studies or in a related field of study with relevant work experience Duties & Responsibilities: - Develop Project Plans; maintain comprehensive project documentation and reports. - Contribute to technical excellence at the consortium by being an active member of the technical working lab assigned. - Provide technical assistance to project implementation to foster continuous improvement in quality in both programmatic and operational performance.
about 15 hours left
National Election Board of Ethiopia
Deputy Head, General Service Management Department
Deputy Manager
Full Time
4 - 7 yrs
1 Position
PhD or Master’s in Business Administration, Public Administration, Facilities Management, Logistics & Supply Chain, Civil Engineering or in a related field of study with relevant work experience, out of which 4 years in a leadership role. Duties and Responsibilities - Assist in managing and coordinating general support services, including facilities and administrative support. - Support in ensuring a safe and conducive working environment for all the NEBE staff. - Support in overseeing the allocation and utilization of resources for operational needs. - Develop and implement preventive maintenance plans.
about 15 hours left
VisionFund Micro-Finance Institution
Branch Manager “D”
Branch Manager
Full Time
4 yrs
1 Position
Bachelor's Degree or Diploma in Economics, Accounting, Business administration, Management, Banking, Marketing, Cooperative, Agricultural economics, Agriculture or in a related field of study with relevant work experience Duties & Responsibilities: - Ensures verification of existence of clients and credit worthiness of their business - Coordinate and supervise the operation of the branch, - Decides on all operational & financial issues within the framework of existing regulations and management decisions;
about 15 hours left
Development Expertise Center (DEC) Ethiopia
Financial Inclusion Advisor
Financial Controller
Full Time
4 yrs
2 Positions
Bachelor’s Degree in Economics, Finance, Business Administration, Agribusiness, Development Studies or in a related field of study with relevant work experience Duties & Responsibilities: - Facilitate the establishment, training, and strengthening of Village Savings and Loan Associations (VSLAs), cooperatives, and other community-based financial groups. - Promote the participation of rural young women in financial inclusion initiatives. - Facilitate market linkages and partnerships to improve access to financial products and services.
1 day left
Petco Ethiopia Recycling Community Organization
Handicraft Sector Lead
Team Leader
Contract
7 yrs
1 Position
Master's Degree in Handicraft Technology, Enterprise Development, Business Administration or in a related field of study with relevant work experience Duties and Responsibilities: - In collaboration with other sector leads, facilitate selected SMEs access financial services and digital technology - Lead and define the process of the identification of SMEs capacity gap assessment and design of tailored capacity building activates, - Coordinate with the Senior program Director, Agro-processing and food Lead, Leather lead, Garment and Textile Lead, Solid waste Lead, Access to finance and other technical Leads of the consortium members to ensure the comprehensive integration of the handicraft interventions