Job Expired
Frontieri Consult
Business
Business Administration
Addis Ababa
10 years
1 Position
2024-08-24
to
2024-09-03
Business Administration
Management
Full Time
Share
Job Description
Frontieri Consult PLC is a leading Ethiopian consulting firm established in 2008 with offices in Addis Ababa, Berlin, Juba, Nairobi, and Kampala. We specialize in research and consulting for development and social issues, serving governments, NGOs, and international institutions.
We seek a highly skilled Senior Strategic Transformation and Operations Officer (STOO) with a proven track record in organizational transformation and operations management. The STOO will be instrumental in executing Frontieri's strategic vision by leading organizational change, enhancing operational efficiency, and fostering a culture of innovation. This role is pivotal in delivering exceptional consulting services to clients and driving sustainable growth for the firm.
The STOO will oversee all operational functions, including strategic planning, organizational effectiveness, organizational development, process innovation, digital transformation, performance management, and administrative services.
Implement a company-wide performance management framework, including setting clear performance expectations, providing regular feedback, and recognizing high performance.
Lead process improvement initiatives, such as Lean Six Sigma or Kaizen, adapted to professional services, to streamline operations and enhance efficiency.
Promote a culture of innovation by encouraging employees to identify and implement process improvements to achieve the organization's full potential.
Establish a system for collecting and analyzing employee and client feedback to identify service delivery improvement areas.
Stabilize and improve core business operations by enabling value creation, cost reduction, growth initiatives, and performance enhancements
Champion a data-driven culture by using analytics to identify trends, patterns, and opportunities for process optimization and designing new operating models.
Oversee the implementation of the company's three-year strategic plan including a continuous assessment of the strategic and operational repositioning.
Set and coordinate annual goals for the consulting firm and its business units.
Monitor and evaluate organizational performance, making necessary adjustments.
Lead organizational transformation efforts, including system and process overhauls, digitalization, and organizational development.
Develop a performance-oriented organizational culture and address competency gaps.
Assist in the implementation of talent development programs.
Oversee day-to-day operations, ensuring smooth execution and process optimization.
Manage corporate office administration, IT, risk management, facilities, contracting, and procurement.
Conduct periodic business performance assessments and identify areas for improvement.
Coordinate the identification and implementation of best practices.
Foster a culture of knowledge sharing and learning within the organization.
Manage the performance of direct reports.
Master’s degree in business administration, management, or a related field.
Ten or more years of overall experience, including at least four years in a senior leadership position within the private sector.
Proven track record in driving organizational transformation and performance improvement.
Familiarity with the research, consulting, and advisory industry is preferred.
Strong strategic thinking and problem-solving skills.
Excellent leadership and communication abilities.
Demonstrated ability to build and maintain strong client relationships.
Experience in managing and developing high-performing teams.
Proficiency in data analysis and performance metrics.
Knowledge of digital transformation and emerging technologies
Register using THIS LINK or submit only your application letter and updated CV via email: career@frontieri.com
Fields Of Study
Business Administration
Management
Related Jobs
6 days left
Ahununu Trading PLC
Evening Dispatch Officer
Dispatcher
Full Time
1 - 2 yrs
2 Positions
Bachelor's Degree or Diploma in Business Administration or in a related field of study with relevant work experience in logistics, transportation, or dispatch operations Working Hours: The working schedule for this role is from 7:30 PM to 3:30 AM. Salary: Attractive Duties & Responsibilites: - Strategically manage the evening dispatch schedule to optimize efficiency and ensure timely delivery of goods. - Act as the primary liaison for drivers, operational staff, and stakeholders during the evening shift, addressing queries and providing support. - Ensure dispatch-related documentation, including delivery notes, shipping manifests, and compliance logs, is completed with accuracy and efficiency. - Guarantee that all dispatch activities align with company policies, industry standards, and legal requirements. - Provide support, guidance, and leadership to evening shift team members, ensuring alignment with company values and operational objectives.
8 days left
Matilda Business Group Plc
Store Head
Store Head
Full Time
1 - 2 yrs
1 Position
Bachelor's Degree in a related field of study with relevant work experience Duties & Responsiblites: - Lead and manage all store operations to meet sales goals and customer satisfaction targets. - Supervise, train, and motivate store staff to ensure high performance and productivity. - Monitor inventory levels, manage stock replenishment, and minimize losses and shrinkage. - Ensure excellent customer service is delivered at all times. - Plan and execute merchandising and display strategies to enhance sales. - Handle customer complaints, queries, and feedback professionally. Required Skills: - Proficient in MS Excel. - Strong verbal and written communication skills. - Ability to multitask and internal controls. - Hardworking and honest. - Excellent problem-solving and decision-making skills. - Having IT skills is a plus.
11 days left
Yimaru Academy
General Manager
General Manager
Full Time
2 - 5 yrs
1 Position
Master's or Bachelor's Degree in Business Administration, Education Management, Project Management, or in a related field of study with relevant work expereince in a managerial or project management role, preferably in education, training, or e-learning. Duties & Responsibilites: - Develop and execute Yimaru Academy’s strategic vision, ensuring alignment with short-term and long-term goals. - Oversee and coordinate all major departments, ensuring smooth collaboration and efficiency - Supervise and optimize the academy’s day-to-day operations to ensure efficiency and productivity. - Work closely with the Marketing Manager to develop and execute promotional strategies. - Recruit, train, and mentor staff to build a high-performing team. - Maintain high standards for student experience and learning outcomes.
11 days left
Yimaru Academy
Admin/ Receptionist
Receptionist
Full Time
1 yrs
1 Position
Bachelor's Degree or Diploma in Business Administration, Management or in a related field of study with relevant work experience in administration, reception, or customer service roles. Duties & Responsibilities: - Front Desk & Customer Service - Student & Client Management - Office Administration & Operations - Financial & Payment Processing Support - Event & Meeting Coordination - Communication & Reporting Required Skills: - Excellent communication and interpersonal skills. - Proficiency in Microsoft Office (Word, Excel, Outlook) and basic data entry tools, Google apps. - Strong organizational skills with the ability to multitask and prioritize. - Friendly, professional, and detail-oriented personality.
18 days left
Parcel Logistics PLC
Business Developer
Business Development Expert
Full Time
3 yrs
1 Position
Bachelor’s Degree in Marketing, Business Administration, or in a related field of study with relevant work experience in marketing, preferably in the logistics or transportation industry. Duties & Responsibilties: - Finding New Customers: Identifying potential clients and proactively reaching out to them. - Conducting Face-to-Face Meetings: Building relationships with customers and understanding their needs. - Presenting Services: Explaining the benefits of the company's offerings and demonstrating how they can meet customer needs. - Negotiating and Closing Deals: Working with customers to reach agreements and secure sales. - Managing Customer Relationships: Providing ongoing support and building long-term relationships with clients. - Monitoring Competitors: Staying up-to-date on competitor activities and market trends. Required Skills: - Excellent communication and interpersonal skills. - Strong analytical and problem-solving abilities.
27 days left
Yimaru Academy
Receptionist/Admin
Receptionist
Full Time
1 yrs
1 Position
Bachelor's Degree or Diploma in Business Administration, Management or in a related field of study with relevant work experience in administration, reception, or customer service roles. Duties & Responsibilites: - Greet and assist visitors, students, and clients in a professional and friendly manner. - Maintain student records and enrollment data accurately. - Manage office supplies and ensure the workplace is well-organized and stocked. - Assist in processing student tuition payments, invoices, and receipts. - Assist in organizing internal meetings, training sessions, and student orientations. - Maintain clear communication between students, instructors, and management.