POSITION SUMMARY 

The Human Resource Manager at East Africa National Distribution Share Company (END S.C.) is responsible for overseeing and managing all aspects of the human resource function within the organization. This includes recruitment, employee relations, performance management, training and development, compensation, and benefits administration. The HR Manager ensures that HR practices align with the company’s strategic objectives and foster a positive work environment that promotes employee engagement, development, and retention.

DUTIES AND RESPONSIBILITIES

1. Recruitment and Talent Acquisition:

• Oversee the recruitment process, including job postings, candidate sourcing, interviewing, and selection.

• Work closely with department heads to identify staffing needs and develop job descriptions.

• Implement effective strategies to attract and retain top talent, ensuring a diverse and skilled workforce.

2. Employee Relations:

• Serve as the primary point of contact for employee relations issues, providing guidance and support to managers and employees.

• Manage conflict resolution processes, including mediation and disciplinary actions, in accordance with company policies.

• Foster a positive work environment by promoting open communication and addressing employee concerns in a timely manner.

3. Performance Management:

• Implement and manage the performance appraisal process, ensuring that employee performance is evaluated fairly and consistently.

• Provide coaching and support to managers in setting performance goals, conducting reviews, and addressing performance issues.

• Develop and implement performance improvement plans as needed to support employee development and achievement of business objectives.

4. Training and Development:

• Assess training needs across the organization and develop a comprehensive training and development program.

• Coordinate and deliver training sessions on topics such as leadership development, compliance, and soft skills.

• Monitor the effectiveness of training programs and make adjustments as needed to ensure continuous improvement.

5. Compensation and Benefits Administration:

• Oversee the administration of employee compensation and benefits programs, including salary reviews, bonuses, and health benefits.

• Ensure that compensation practices are competitive and aligned with industry standards.

• Manage the company’s benefits programs, including health insurance, retirement plans, and other employee perks.

6. Compliance and Policy Management:

• Ensure compliance with all employment laws and regulations, including labor standards, health and safety regulations, and anti-discrimination laws.

• Develop and maintain HR policies and procedures that reflect best practices and legal requirements.

• Conduct regular audits of HR practices to identify areas for improvement and ensure compliance.

7. HR Information Systems (HRIS):

• Oversee the management of HRIS, ensuring accurate and timely data entry and reporting.

• Use HRIS data to generate reports and provide insights into workforce trends and HR metrics.

• Ensure the security and confidentiality of HR data in accordance with company policies and legal requirements.

8. Employee Engagement and Retention:

• Develop and implement employee engagement initiatives that promote a positive work culture and enhance job satisfaction.

• Monitor employee turnover rates and develop strategies to improve retention.

• Conduct exit interviews and analyze feedback to identify areas for improvement in HR practices.

9. Leadership and Team Management:

• Provide leadership and direction to the HR team, ensuring that they are motivated, engaged, and aligned with the company’s goals.

• Foster a collaborative and inclusive work environment that promotes teamwork and innovation.

• Develop and mentor HR staff, providing opportunities for professional growth and career advancement.

 PERSONS SPECIFICATIONS 

4A. Education:

• Bachelor’s degree in Human Resources, Management, Business Administration, or a related field.

• Professional HR certifications are highly desirable.

4B. Experience:

• A minimum of 7 years of experience in HR management, with a strong background in recruitment, employee relations, and performance management.

• Experience in the manufacturing, distribution, or construction materials industry is a plus.

• Demonstrated experience in leading and managing an HR team.

Knowledge, Skills, Competence:

• Strong understanding of HR best practices, employment laws, and regulations.

• Knowledge of compensation and benefits administration, including salary benchmarking and benefits design.

• Familiarity with HRIS and other HR-related technologies.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees at all levels.

• Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.

• Problem-solving and decision-making skills, with a focus on delivering practical and effective HR solutions.

• High level of integrity and professionalism, with a commitment to ethical practices and confidentiality.

• Ability to work collaboratively with senior management and other departments to achieve business objectives.

• Strong leadership skills, with the ability to inspire and motivate a team to achieve their goals.

Job Requirements

• 7years of managerial experience 

How To Apply

• Qualified candidates are invited to submit their resume and a cover letter detailing and your relevant experience and achievements to only via recruit@eastafricanholding.com