We’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries. 

There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job. 

PSI/Ethiopia wants to reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door. We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes. We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities. We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage. 

Qualitative data collectors to support the research operation for different programs under the supervision of the Researcher who will be primarily responsible, for the overall research activities of PSI Ethiopia. PSI Ethiopia engages in data and evidence generation in different health areas and programs throughout the country. These insights that we generate are based on surveys and qualitative research that are conducted based on requirements and solicitations to inform programs or as part of impacting policy on the health areas. 

Qualitative Data Collectors will conduct semi-structured (Unstructured) key informant interviews (KIIs) with stakeholders, communities, and service providers. They will work with minimal supervision, utilizing their excellent interpersonal communication skills to put interviewees at ease, upload their data daily, maintain regular communication with team members via email, chat, phone, or other electronic methods, and participate in training and team meetings. Data Collectors are expected to be fluent in local languages, with functional English fluency.

Data Collectors must attend scheduled training courses, be available for team meetings during regular business hours, be responsive to inquiries from team leaders, provide accurate reporting, and act ethically. A Non-Disclosure Agreement is required, and PSI reserves the right to conduct a background check on candidates.

Responsibilities 

The main role of Qualitative Data Collector is to conduct qualitative data collection and engagement in the following

• Participate in data collection training, including pilot testing and tailoring data collection tools.

• Conduct quality KIIs, in-depth interviews, document reviews, and focus group discussions (FGDs) with identified study participants.

• Properly audio record the interviews and take field notes.

• Upload the audio recordings to a specified drive daily.

• Regularly communicate and coordinate with the research team and survey team to ensure smooth data collection.

• Participate in team meetings and briefings as needed.

• Comply with the ethical requirements of PSI/E.

• Perform other duties as assigned by the supervisor

• Proven experience in Qualitative analysis software 

• Conduct observations and market inquiries on structured or unstructured tools

• Conduct transcription (both high level and verbatim) for interviews conducted. 

• Note taking, using audio recording devices, as well as employing response matrices to document and label qualitative data as needed

• Collect data on various and varying levels and a wide variety of programs and health areas. 

The qualitative data collector is responsible to Actively participate and successfully complete trainings for data collectors, participate in field testing of the data collection tools, work under the research protocols and ethical standards specified for the particular studies and demonstrate humility and professionalism in data collection projects. 

Job Requirements

• Must have a BSc Degree in Health, Social sciences or related fields. Having an advanced degree is an advantage

• Must have at least 2 years’ experience in qualitative data collection

• Certified experience of qualitative data collection, transcription or a writing sample for transcriptions conducted in the past.

• Experience in qualitative data collection (e.g., Key Informant Interviews, FGDs). Experience of demonstrable FGD moderation, report compiled (sample)

• Proven ability to communicate and facilitate sessions with research subjects

• Excellent written, verbal, and interpersonal communication skills in a specific local language.

• Fluency in any of the local languages such as (Amharic, Afan Oromo, Sidama Afoo, Tigrigna, or Somali languages )as well as English 

• Ability to work effectively as part of a team

• Willingness to work in all survey areas

• Excellent interpersonal skills and a good team spirit.

• Ability to meet deadlines with accuracy and attention to detail.

How to Apply

1. Fill out the application form using the following link CLICK HERE

2. Send your CV and application letter CV and application letter via email: recruitment@psiet.org clearly mark “Application for Qualitative Data Collector Position” in the subject line.

3. Check your email and make sure you receive an automatic response acknowledging receipt of your CV. If you don’t receive the automatic response, check again your subject line and if needed, re-submit your CV and application letter with the correct subject.

Application deadline is September 9, 2024. We’ll call or e-mail you back if there is a good fit on both sides.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or disability.