Duties and Responsibilities

To be familiar with all food and beverage items on the outlet menu.

To utilize the outlet, point-of-sales and table assignment system as prescribed.

To be flexible wherever possible in meeting special requests from guests for specific table assignments or other requests.

To maintain the entrance area and host/hostess station in a clean and orderly manner at all times.

To maintain the restaurant’s guest history system.

To work in a supportive and flexible manner with other employees and other departments.

To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.

To take and manage reservations and table assignments as prescribed by the Outlet Manager.

To follow all telephone usage guidelines, using the guest’s name and standard greetings as prescribed by the Outlet Manager.

To wish guests “goodbye” as they leave the restaurant, as prescribed by the Outlet Manager.

To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

Job Requirements

• Ideally with a relevant degree/diploma/certificate in Hotel Operation/Hotel Management or Related Fields.

• COC Certification is mandatory requirement

• Minimum of 1 year of work experience in related operations

• Ability to work with team

• Good interaction with guests

• Good communication and interpersonal skills 

How to Apply

• Register using the following link CLICK HERE