Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork. If you share these values, this is the time to join the bank.

This position is responsible for assisting the Branch Manager in the functions of the banking Centre; ensure its effective operations and achievement of the strategy of the bank and assigned targets; oversee the day-to-day activities, deposit mobilization, processing of credit, trade service request and other retail banking services; ensure that the activities of the Banking Centre are performed in line with policies and procedures of the Bank and relevant NBE directives.

Duties and Responsibilities

• Assist the Banking Centre manager in the planning, organizing, and coordinating the operations of the branch and ensure its effective performance.

• Ensure that efficient and effective services are always rendered at the banking centre according to the Bank’s service excellence standards.   

• Promote and cross sell the Bank’s products and services and maintain positive relationships with all customers and other contact persons.

• Check the correctness of all transactions made during the day and take corrective measures whenever any irregularity occurs.

• Sign on various tickets, vouchers, annexes, CPO (Banker’s Cheques) and other documents and balances subsidiary and general ledgers daily and closes daily accounts and supervises the monthly, semi-annual and year end closings

• Take custody of the branch’s/unit cash, cheque book, card and other instruments per the relevant policies and procedure of the bank

• Ensure that all the cash activities of the branch/unit are carried out as per the cash policy and procedure of the bank

• Ensure customer applications for credit and international banking are reviewed for completeness and submitted for further processing and follow up and facilitates their timely processing, and communicates the results to the customer

• Ensure the timely collection of credits, follow-up cases that have repayment delays, and take necessary actions.

• Review and authorize processed transactions, new account openings and amendments on existing accounts in line with the policies and procedures of the Bank

• Ensure employees of the unit are effectively engaged in their work and are contributing their best for the attainment of goals and objectives of the Bank.

• Prepare financial statements, periodic activity and progress reports and Audit rectifications reports

• Coach and guide the team members about all the operations of the unit/branch/ department.

• Exercise supervision over subordinates in the Banking Centre.

Job Requirements

Education:

Bachelor’s Degree in Accounting, Finance, Management, Economics, Business Administration, or related fields

Experience:

At least 5 years relevant experience with 2 years as Senior Officer/CSO III or 1 year as Principal Officer in a Supervisory role

How to Apply

Interested applicants who meet the above requirements can submit your application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through THIS LINK