Job Expired
Assistant Service Manager
WMG Biomedical Engineering PLC
Business
Business Administration
Addis Ababa
3 years - 5 years
1 Position
2024-09-26
to
2024-10-06
Business Administration
Biomedical Engineering
Full Time
Share
Job Description
Responsibilities
Assist the Service Manager in coordinating service activities and ensuring efficient operation Of the service departments.
Provide support in managing customer inquiries, resolving issues, and ensuring high levels of Customer satisfaction.
Collaborate with the sales team to develop service strategies that align with business goals.
Assist in creating and implementing service policies, procedures, and standards to streamline Operations.
Monitor service performance metrics, analyze data, and provide regular reports to Management. Support in training and supervising service technicians to ensure quality service delivery.
Assist in handling service escalations and implementing solutions to enhance customer Experience.
Collaborate with suppliers and vendors to ensure timely delivery of service parts and Materials.
Job Requirements
Qualification : BSC/MSC degree in Business Administration, Management, Biomedical Engineer, other related fields.
Minimum of 5/3 for BSC/MSC years of experience in tender Business, preferably in the Medical device industry
Previous experience in a service-oriented role, preferably in the medical devices or agricultural Products industry.
Strong communication and interpersonal skills to interact effectively with internal teams and External stakeholders
Strong communication and interpersonal skills to interact effectively with internal teams and external stakeholders
Ability to multitask prioritizes tasks, and work under pressure in a fast-paced environment.
Proficiency in Microsoft Office suite and CRM software.
Problem-solving skills and a proactive approach to addressing service issues.
Salary: Negotiable And Attractive
How to Apply
Interested and competent applicants fulfilling the above requirements are invited to send or submit in person their application with their CV and Copies of non-returnable supporting credentials to our address with in 10 consecutive days after this announcement Email Address tamiruwmg@gmail.com
Telegram address : WMG Biomedical
Fields Of Study
Business Administration
Biomedical Engineering
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