Reference No: REC/129/24

Job title:  Pharmacy Technician 

Location: Benishangul Ura woreda-based refugee operation 

Reports to: Project Manager 

Number of Posts 01 (One)

Closing date: October-15-2024 

GOAL’s mission is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability. 

GOAL is a not-for-profit organization that has been working in Ethiopia for over 30 years, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food, and livelihoods, water and sanitation, nutrition, healthcare and education. GOAL implements a range of multi-sectoral development, resilience, recovery and humanitarian responses programmes by being sensitive to cross-cutting issues including gender, accountably, child protection, HIV/AIDS. Currently, we work with pastoralist, agropastoral, pastoral dropouts, rural small holder farmers, rural/urban youth and street children to respond to humanitarian crises and build resilience in Ethiopia working closely with local communities, local government, donors and other key actors. GOAL E Humanitarian Response is centered on nutrition, WASH, livelihoods, multipurpose cash, NFIs and protection interventions in country wide while the recovery and development focus on livelihoods, economic opportunities, health, health and nutrition system strengthening and WASH with solid emphasis on integrated programming and community-based approach in Oromiya regional state. The Street Children programme is implemented with local partners in Addis Ababa and Hawassa. 

We envision a world where poverty no longer exist, where vulnerable communities are resilient, where barriers to wellbeing are removed and where everyone has equal rights and opportunities. GOAL Ethiopia’s main donors Irish Aid, USAID/OFDA, EHF, ECHO, BPRM, UNHCR and other private donors.

General description of the Position: 

• Pharmacy technicians dispense prescription and over-the-counter medication to customers or health professionals assemble medicines for prescriptions and provide information about medications.

Duties and Responsibilities

• Accepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy.

• Recording medical histories while maintaining confidentiality and compliance with HIPAA regulations.

• Delivering quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information.

• Verifying the accuracy of patient information.

• Counting prescription medication, filling prescriptions, and typing and attaching medication labels.

• Performing inventory audits and purchasing supplies and medication.

• Receive and process prescriptions, completing necessary paperwork

• Verify that information is complete and accurate

• Prepare medication for dispensing to the patient

• Manage inventory, inform pharmacists of any shortages or expired medications

• Perform administrative tasks, such as answering phone calls, handling cash transactions

• Maintain patient confidentiality according to health and safety standards

• Communicate with healthcare providers and insurance companies to resolve issues

• Package and label prescriptions

• Educate patients on how to take medication, including potential side effects or interactions

• Ensure the cleanliness and organization of the pharmacy and maintaining patient records, managing inventory, packaging and labeling medication doses, and processing insurance claims.

Job Requirements

Qualification (Education, Experience, key qualities, skill and competence)

• Essential recognized degree in Pharmacy/ druggist and COC, and registered license from the recognized institution for level IV, and 2 years of previous experience and previous experience in governmental specialized, referral hospitals, 

• Local resident applicants are advantageous.

Desirable key qualities, Skills, and Competencies: 

Desirable key qualities, Skills, and Competencies: (list of qualities that are considered necessary for the specific post which are believed to be key to the success of the job holder in the specific post):

• Proven capacity for management, leadership, and teamwork.

• Experience in training staff and key community members, plus mentoring and building the capacity of local staff.

• Excellent communication skills and a willingness to be respectful, kind, sensitive, and empathize with all beneficiaries and their careers.

• Computer literate.

• Accountability & responsiveness within areas of responsibility.

ADDITIONAL JOB RESPONSIBILITIES

The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reason related to their level of skills and experience.

GOAL has a Staff Code of Conduct, Safeguarding, and Child Protection Policy, developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies and other GOAL and Donor policies. 

REMUNERATION and BENEFITS: 

• GOAL will pay a competitive basic salary based on the salary grading with addition benefits.

• A chance to develop tangible experience.

• Being part of a team who continue to make a real difference to the lives of the most vulnerable people.  

Commitments: 

GOAL’s recruitment procedure is fair and transparent which is also in line with the organization’s commitment to its integrity, honesty and culture. GOAL is committed to ensure that, its performance complies with the terms and conditions of relevant agreements, applicable laws & regulations. Hence, pre-employment background checks will be conducted, and employees are required to read, understand, sign and implement different polices including safeguarding and child protection policy, Protection from Sexual Exploitation and abuse policy, sexual harassment policy, code of conducts and any other rules and regulation of the organization. GOAL Ethiopia is committed to safeguarding and promoting the safety of people who involves in its work and demands all staff exhibit the highest commitment. GOAL Ethiopia will verify skills and commitment of the candidate in the assessment process and perform Background reference check.

How to Apply

Interested and qualified applicants need to submit ONLY once their non - returnable application with CV for one vacancy. The vacancy reference number along with the title & Duty station need to be written in the application letter. 

• Applicants can directly apply through THIS LINK

• Please be sure your application and CV should be in PDF or Word only. (The system couldn’t accept other than PDF and Word.)

GOAL strongly encourages female candidates to apply!

Only short-listed candidates will be contacted for an interview and exam.

Shortlisted candidates will need to submit other supporting documents upon request at later stage.

GOAL is not able to contribute towards any costs incurred by candidates during the recruitment process.