Moyee, Tega and Tula Group is one of the fast-growing and modern coffee producer, processor and exporter of specialty grade arabica coffee through the FairChain business model. Moyee, Tega Tula group is committed to uncompromising quality in all aspects of coffee cultivation, harvesting and processing from its 3 coffee farms and 3 washing stations that are climate-smart and sustainable. 

Position Overview

We are seeking a dedicated and experienced Lodge Manager to oversee the operations of our lodge. The ideal candidate will be responsible for ensuring a high level of guest satisfaction, managing staff, and maintaining the facility & overall quality and safety.

Duties & Responsibilities

• Guest Services: Ensure exceptional guest experiences by addressing inquiries, resolving issues, and managing bookings.

• Inventor Management: Ensure the lodge is stocked with necessary operational items and take record of the consumption during guests’ departure.

• Operational Oversight: Oversee daily operations, including housekeeping, maintenance, and food services, ensuring compliance with health and safety regulations.

• Financial Management: Monitor budgets, manage expenses, and prepare financial reports to ensure profitability.

• Facility Maintenance: Ensure the lodge and its amenities are well-maintained and meet safety standards.

• Facility Maintenance: Ensure the lodge and its amenities are well-maintained and meet safety standards.

• Guest Relations: Build and maintain relationships with guests, encouraging repeat visits and referrals.

Job Requirements

Qualifications

• Bachelor’s degree in Hospitality Management or related field preferred.

• Previous experience in lodge or hotel management.

• Strong leadership and interpersonal skills.

• Excellent communication and problem-solving abilities.

• Proficiency in property management software and Microsoft Office Suite.

• Ability to work flexible hours, including weekends and holidays.

How to Apply

• Interested candidates are invited to send their CV and/or cover letters through recruitmentmoyeegroup@gmail.com mentioning the job title.

• Only shortlisted candidates will be contacted.