Job Expired
Medical Receptionist
Heal Africa Health City S.C
Business
Secretarial, Admin and Clerical
Addis Ababa
2 years - 4 years
1 Position
2024-10-14
to
2024-10-22
Information science
Business Administration
Information Technology
Secretarial & Office Management
Full Time
Share
Job Description
Answers inquiries in a timely manner and checks patients in for their appointments. They call patients to verify appointments, collect information and maintain filing systems. Medical Receptionists also make sure that both patients and staff times are coordinated, and ready for an appointment.
Duties & Responsibilities
Greet and welcome guests, patients and visitors as soon as they arrive at the hospital
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Scheduling and setting appointments
Calling patients to schedule appointments
Registering patients and Patient data entry
Answer patient inquires & assisting patients in filling medical form
Answer phones prompting and professionally
Electronic medical records
Patient confidentiality
Processing payments from patients
Coordinating with healthcare providers
Job Requirements
Qualification:
Diploma or BA Degree in secretarial science, IT, information science, business Administration or relevant field
Minimum 4 years for Diploma or 2 years for BA in relevant experience.
Additional certification in Office Management is a plus
Competencies:
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office and familiarity with the Internet
Hands-on experience with office equipment
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
How to Apply
Interested applicants who fulfill the minimum requirement can apply by bringing an updated a non –returnable CV, application letter, and supporting documents to our head office located at Bethel, Bethel Teaching General Hospital, admin office or send through hradmin@healafrica.et with your document from October 14 - 21/2024
Only shortlisted candidates will be contacted
Fields Of Study
Information science
Business Administration
Information Technology
Secretarial & Office Management
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