Job Expired

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Key Account Manager

Saria Consultancy PLC

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Business

Business Administration

Addis Ababa

3 years

1 Position

2024-10-18

to

2024-10-25

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business Administration

Marketing & Salesmanship

Full Time

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Job Description

Overview

As a key account manager responsible for managing and nurturing relationships with a companies most important clients. your primary focus is on maintaining and growing existing accounts, ensuring client satisfaction, and driving revenue.

Responsibilities:

  • Develop and maintain strong, long-term relationships with a portfolio of major clients.

  • Acquire a thorough understanding of key customer needs and requirements.

  • Expand relationships with existing customers by continuously proposing solutions that meet their objectives.

  • Ensure the correct products and services are delivered to customers promptly.

  • Serve as the link of communication between key customers and internal teams.

  • Resolve any issues and problems faced by customers and handle complaints to maintain trust.

  • Play an integral part in generating new sales that will turn into long-lasting relationships.

  • Identify new opportunities for upselling and cross-selling products and services to existing clients.

  • Prepare regular reports of progress and forecasts for internal and external stakeholders using key account metrics.

Additional Qualification

  • A deep understanding of the manufacturing industry, including knowledge of production processes, supply chain management, and industry trends.

  • Strong negotiation abilities are crucial for handling complex deals, pricing discussions, and contract terms.

  • Problem-Solving Abilities.

  • Strong Leadership Skills.

  • A genuine commitment to understanding and meeting customer needs.

Job Requirements:

Academic Qualification

  • BSc/BA in business administration, Sales or relevant field.

Years of experience

  • 3 + years of Proven experience as a key account manager, in sales and providing solutions.

Salary: Attractive and Negotiable

Required Number of positions: 1

How to Apply:

Interested and qualified applicants can apply online using THIS LINK

Fields Of Study

Business Administration

Marketing & Salesmanship

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