Reference No: REC/ 137 /24

Job title Accountability and Learning Advisor

Location: Addis Ababa – Head office 

Reports to: Head Of MEAL

Number of Posts:01 (one)

Closing date: October 28,2024 

GOAL’s mission is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability.

GOAL is a non-for-profit organization that has been working in Ethiopia for over 30 years across all the region of the country towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition, healthcare and education. GOAL implements a range of multi-sectoral development, resilience, recovery and humanitarian responses Programmes by being sensitive to cross-cutting issues including gender, accountably, child protection, HIV/AIDS.

We envision a world where poverty no longer exist, where vulnerable communities are resilient, where barriers to wellbeing are removed and where everyone has equal rights and opportunities. GOAL Ethiopia’s main donors are Irish Aid, USAID/OFDA, EHF, ECHO and other private donors. 

About the Position: 

The Accountability and learning Advisor will play a critical role in ensuring GOAL Ethiopia meets its commitments towards accountability to the affected population (AAP) and uphold the core humanitarian standards and commitments. The Accountability and Learning Advisor will lead initiatives that enhance the effectiveness of our accountability mechanisms, fostering trust and engagement with affected communities and program direct participants. 

Duties & Responsibilities

Accountability Framework Development:

• Design and implement a comprehensive accountability framework aligned with humanitarian principles and organizational policies and GOAL’s strategies and priorities.

• Conduct CFM assessments in all the area offices where GOAL’s projects are operational and establish functional CFM system to ensure all GOAL’s donor projects including USAID/BHA, ECHO, IA, UN agencies like UNOCHA, UNICEF, WFP, etc. 

Stakeholder Engagement:

• Facilitate consultations with affected communities to understand their needs, expectations, and feedback on humanitarian responses.

  • Collaborate with program teams to ensure community voices are integrated into program design and implementation.

Training and Capacity Building:

• Develop and deliver capacity building trainings for GOAL’s staff,  partners and CHD members across GOAL’s operation areas to ensure accountability standards, tools, and best practices are well taken and implemented.

  • Lead the establishment of community feedback mechanisms (CFMs) to empower communities in expressing their concerns and suggestions. 

Monitoring and Reporting:

• Establish and apply robust monitoring systems effectively tracks CFMs from all GOAL operation areas, programs and projects initiatives and outcomes.

  • Regularly analyze, consolidate and share CFM data with leadership, donors and partners to ensure community feedback are timely acted upon and reports are timely shared with all responsible. 

  • Prepare reports and recommendations for senior management based on findings from accountability assessments and community feedback. 

  • Manage GOAL’s hotline and use the information to meaningfully collect, synthesize and monitor feedback working in collaboration with the program team and GOAl’s leadership. 

  • Undertake regular field visits to identify best practices and provide supportive supervision to all area offices and their programs focusing on accountability and learning; 

Collaboration and Coordination:

• Work closely with other departments like protection, communications, programming teams, etc to ensure a cohesive approach to accountability across the organization.

  • Collaborate with the program team and leadership to ensure feedback received are acted upon a timely basis. 

  • Engage with external stakeholders, including Cluster coordination, working groups, program consortiums like JEOP consortiums, NGOs, and local authorities towards visibility and agency wide learning and knowledge sharing across platforms. 

Policy Advocacy:

• Contribute to the development of organizational policies related to accountability and community engagement.

  • Advocate for the rights and needs of affected populations within organizational and sectoral discussions.

Learning and knowledge sharing

• Lead learning across GOAL’s programs and projects in the country.

• Coordinate and plan learning events in the organization’s programs and projects through engagement with MEAL and program teams. 

• Develop learning briefs and learning outcomes for all GOAL’s projects and share learnings through the learning banks.

• Develop learning strategy, learning plan and knowledge sharing to foster organization wide learning culture that informs adaptive management

• Facilitate after action review, learning   

Other assignments

• Handle others related tasks and assigned as deemed necessary by the immediate supervisor. 

Job Requirements

Do you want to join an exciting organization that brings high level impact to the community and add value to your professional advancement?  Then join us if you have:          

• Master’s degree in social sciences, international relations, humanitarian studies, development studies or a related field.

  • Minimum of five years of experience in humanitarian response or development, out of which two years in accountability and/or learning in an INGO setting in that includes humanitarian sector for major donors; 

  • Proven track record of working in complex, multi-stakeholder environments in both conflict and crisis contexts.

Desirable requirments: 

• Strong analytical skills with the ability to synthesize information and present findings clearly.

  • Excellent interpersonal and communication skills, with fluency in both oral and written skills in English language

  • Familiarity with humanitarian accountability standards (e.g., Core Humanitarian Standard, Sphere Standards, etc.

  • Demonstrate skills in digital community feedback and response mechnains; 

  • Commitment to humanitarian principles and a strong ethical stadarrds.

  • Cultural sensitivity and respect for diversity.

  • Ability to work independently and as part of a team in a fast-paced environment.. 

Note: The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience

REMUNERATION and BENEFITS: 

• GOAL will pay a competitive basic salary based on the salary grading with addition benefits.

• A chance to develop tangible experience.

• Being part of a team who continue to make a real difference to the lives of the most vulnerable people.  

Commitments:

GOAL’s recruitment procedure is fair and transparent which is also in line with the organization’s commitment to its integrity, honesty and culture. GOAL is committed to ensure that, its performance complies with the terms and conditions of relevant agreements, applicable laws & regulations. 

GOAL highly promotes Equality, diversity and inclusion and works with women and men, People with disabilities, and employees of various ages including youth, supports their empowerment and appreciates their achievements constantly. GOAL also encourages applications from diverse candidates including women, people with disabilities, people with diverse backgrounds, and youth to apply.

GOAL has zero tolerance to discrimination on the basis of gender, age, disability, ethnicity, religion, race, economic status etc . we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

Hence, pre-employment background checks will be conducted, and employees are required to read, understand, sign and implement different polices including safeguarding and child protection policy, Protection from Sexual Exploitation and abuse policy, sexual harassment policy, code of conducts and any other rules and regulation of the organization. GOAL is strongly committed not to harm the people under its care. 

GOAL Ethiopia is committed to safeguarding and promoting the safety of people who involves in its work and demands all staff exhibit the highest commitment. GOAL Ethiopia will verify skills and commitment of the candidate in the assessment process and perform Background reference check.

You are welcome to include your sex (Male or female) and any disability issues in your CV (please note that this information will only be used to comply with affirmative action policy of the organization)

How to Apply

Interested and qualified applicants need to submit ONLY once their non - returnable application with CV for one vacancy. The vacancy reference number along with the title & Duty station need to be written in the application letter.

• Applicants can directly apply through THIS LINK Please be sure your application and CV should be in PDF or Word only. (The system couldn’t accept other than PDF and Word.)

GOAL strongly encourages female candidates to apply!

Only short-listed candidates will be contacted for an interview and exam.

Shortlisted candidates will need to submit other supporting documents upon request at later stage.

GOAL is not able to contribute towards any costs incurred by candidates during the recruitment process.