Title: Radio Operator/ Information Management Officer 

Location: Shire, North Ethiopia Field Office 

Employment Category:  H2

Salary Range: As per the organization salary scale 

Reporting To:  Operations Manager – HMA

Contract Duration:  12 months

Posting date: November 1, 2024

Required Employee: 1        

The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. DRC Ethiopia began operations in 2009 and has been responding to the needs of refugees, Internally Displaced Persons (IDPs) and vulnerable host communities ever since.  DRC Ethiopia currently has programs implemented through five area offices (AO) in Gambella, Tigray, Somali (Jijiga & Dollo Ado) and Afar regions, as well as its country office (CO) in Addis Ababa.

The overall role of the Radio Operator/Information Management Operations officer is to ensure that s/he records all communications received and transmitted on the appropriate logs sheets, collate all information/data/reports gathered by field teams and input in to correct platforms/systems.

Responsibilities and Tasks

• Responsible for the management, analysis and sharing of data related to program activities, with the aim of providing reliable, quality and comprehensive information to the operation management team and stakeholders.

• Collate/input all received data from field teams on to ArcGIS system (Training will be provided).

• During operating hours, the operations radio room is to be manned during the working days of the week.

• Ensure that the Standard Operating Procedures (SOPs) for operating the radio room are adhered to seeking authorization seeking guidance from Operations Manager (OM), NTS Manager (NTS M) or deputizing TFM as needed.

• Ensuring signing in on the communications log sheet at the beginning and end of the shift.

• Going through the communications log from the previous day making sure there are no unactioned pending messages.

• Go through the radio room equipment inventory list as well as the equipment to ensure it is all there and work correctly before signing to accept responsibility. Any discrepancies should be brought to the attention of the OM/NTS M or deputizing TFM as soon as possible.

• Check radio room stationery and replenish as needed

• Complete a radio check to operators in the field

• Ensure all communications are logged and written in English in the communications log.

• Make note on all staff-related issues in the field. Sickness, weather absentees, visits, vehicle, and stores

• The radio room should NEVER be left unattended, especially whilst the operators are working in the field. If for any reason the radio operator has to leave approval should be sought from the OM/NTS M or TFM.

• Always ensure there is power back up for smooth operations in the radio room

• At the end of each shift, the radio operator must sign off and prepare handover notes which must include.

• Safety related updates

• All ongoing vehicle movements

• All ongoing operations

• Any communication challenges

• Any other related issues that may be relevant and

All DRC roles require the post-holder to master 

DRC’s core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process.

• Collaborating: You involve relevant parties and encourage feedback.

• Taking the lead: You take ownership and initiative while aiming for innovation.

• Communicating: You listen and speak effectively and honestly.

• Demonstrating integrity: You act in line with our vision and values.

Job Requirement

Experience and technical competencies: (include years of experience)

• Experience with Satellite phone, HF and VHF radio set up, maintenance and operation. (at least 2 years’ experience in total)

• Experience in the usage of computers and office software packages (MS Office).

• Working experience in an INGO, context is an asset.

• Ability to work flexible hours determined by the operational requirement

• Experience collating and disseminating Information on several platforms

EDUCATION: (include certificates, licenses, etc.)

• Diploma or bachelor’s degree in information management

• Radio Operator certification from a recognized institute or body

• Experience in radio operation and handling will also be considered

LANGUAGE: (indicate fluency level)

• Fluency in English

• Fluency in Tigrinya & Amharic

How to Apply

Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.

Candidates are encouraged to apply as soon as possible, as applications will be reviewed on a rolling basis until the position is filled.

We only accept applications sent via our online-application form on THIS LINK  under Vacancies.

Please forward the application and CV, in English through the stated website no later than November 15, 2024.

For general information about the Danish Refugee Council, please consult WWW.DRC.NGO 

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status or other protected characteristics

We encourage only qualified Ethiopian Nationals to apply. DRC considers all applicants based on merit.

Female Applicants are highly encouraged!