Vacancy Number: DB_IN/HO/014/24
Vacancy Posting End Date: 20/12/2024

• Alternate Channel Engineer - ATM/POS responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In addition he/she is responsible for ownership of customer problems or incidents until the situation has been resolved to the customer’s satisfaction and or in compliance with agreed upon Service Level Agreements.

• The engineer is also responsible for working and collaborate with other software engineers on interfacing different channels with other third party systems (CBS, ERP, etc.).

Job Requirements

Qualification

• Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field

Relevant Experience

• At least Six (6) years’ experience in system engineering.

Required Behavioral & Leadership Competency:

• Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.

• Creativity and innovation skill 

• Action oriented 

• Quality focus and attention to detail 

• Professionalism and integrity in line with Dashen Bank Values 

• Good oral and written communication skills 

• Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.

• Good customer relationship management skill (internal & external) 

• Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.

• It is preferable working on card Management system (CMM)and Enterprise Payment System (Base24-eps)

Required Technical Competency

• Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products. 

• Proven experience with systems planning, security principles, and general software management best practices. 

• Excellent understanding of the organization’s goals and objectives. 

• Knowledge of applicable data privacy practices and laws. 

• Extensive experience in systems and storage capacity management, maintenance, forecasting and lifecycle planning focused on business requirements.

• Hands-on knowledge of configuration management tools.

• Experience in VMware virtualization design, build and administration. 

• Understanding and experience in Tandem/BASE24 - in TAL development on BASE24 online modules.

• Good understanding of Cards and Payments processing

• Experience in multiple BASE24 modules including ATM Device Handler (N50/NDC+); POS Device Handler (AS2805); Interchange interface modules (AS2805 and ISO8583) and Schemes modules (VISA, MDS, BNET).

• Experience in software: ACI-BASE24, Pathway, MasterCard and VISA network, XPNET 3.0, FINSIM, PRM-SEIP Interface, and TCP/IP for Tandem.

• Experience with SQL administration and SQL toolsets

How to Apply

• Apply using THIS LINK