Sales Administrator plays a pivotal role in supporting the commercial department by managing settlements, attending weekly commercial meetings, handling a wide array of administrative tasks, answering the customer service hotline, managing the related tasks and logs, processing sales orders for up-country markets, and processing promotional crate documentation. This position requires a detail-oriented, organized, and proactive individual capable of managing multiple tasks efficiently while supporting the strategic objectives of the commercial team.

Key Responsibilities

Meeting Coordination and Documentation

• Attend all weekly commercial meetings, taking comprehensive notes and documenting decisions and action items.

• Coordinate all commercial meeting schedules, send reminders, prepare agendas, and distribute materials in advance of meetings.

• Follow up on action items and ensure timely execution by coordinating with relevant department members.

Settlements and Financial Administration

• Oversee the processing of settlements, ensuring accuracy and timeliness in all transactions.

• Liaise with finance and sales teams to resolve any discrepancies or issues related to settlements.

• Assist in preparing financial reports and analysis related to sales performance as required.

Customer Service Hotline Management

• Answer the customer service hotline, addressing customer inquiries and resolving issues promptly.

• Manage and log all tasks arising from customer interactions, ensuring accurate record-keeping and follow-up.

Sales Order Processing

• Process sales orders for up-country markets, ensuring accuracy and timely delivery.

• Coordinate with logistics and warehouse teams to manage order fulfillment efficiently.

Promotional Crate Documentation

• Handle the processing of promotional crate documentation, ensuring all paperwork is complete and accurate.

• Liaise with the marketing and promotions team to coordinate the distribution of promotional materials.

Administrative & Travel Support

• Where necessary, manage the Chief Commercial Officer's calendar, including scheduling appointments, meetings, and travel arrangements.

• Handle correspondence, prepare communications, and assist with the preparation of presentations and reports for the commercial team.

• Maintain and organize digital and physical files for the commercial department, ensuring confidentiality and easy access to information.

• Support in organizing and administering all travel by members of the commercial department.

Project and Task Management

• Assist with the coordination and management of commercial projects, ensuring deadlines are met and objectives are achieved.

• Serve as a point of contact for internal and external stakeholders on administrative matters, facilitating smooth communication and operations within the commercial department.

Job Requirements

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field.

• Proven experience in an administrative role, preferably within a sales or commercial environment.

• Exceptional organizational skills and attention to detail.

• Strong note-taking and documentation skills with the ability to summarize information clearly and accurately.

• Excellent communication skills, both written and verbal.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software.

• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.

• Discretion and confidentiality in handling sensitive commercial information.

How to Apply

Those who meet the above requirements can submit their CV to the following THIS LINK

Kindly Note only short-listed candidates will be contacted

Female applicants are highly encouraged to apply