Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding Ethiopia has an opening for an Airfreight Specialist where you will administer Airfreight operations plans and processes to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.  Join us now in connecting people and improving lives.

Duties & Responsibilities:

• You will execute airfreight operations plans and processes to provide air freight forwarding for internal and external customers predominantly in Logistics sector.

• You will manage and update client rate cards in conjunction with network partners.

• You will assess and interpret to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance.

• You will work on providing allocation and reservations of freight on planned carriers and flights required for operations performance.

• You will participate to develop and execute plans for air freight products in a variety of different areas.

• You will develop opportunities to expand business with new clients and continuously improve in-house customer services.

• You will maintain close business relationships with existing clients, attend some customer visits and achieve a desired level of customer retention.

• You will manage day-to-day shipment documentation relating to current shipments.

• You will identify opportunities to enhance air freight productivity, and efficient resource allocation and utilization.

• You will analyze and provide input for processes and systems to enhance service quality.

• You will study and resolve issues in day-to-day delivery and implement practices for Airfreight Operations focusing on increasing effectiveness and efficiency.

• You will create and manage bookings through CW1 on both import and export.

• You will prepare, control, and distribute all required Import/Export documents.

• You will identify performance issues of suppliers and propose solutions to improve said performance.

• You will update shipment milestone / timestamp information and physical status, resolve customer issues and incidents.

Job Requirements

• Bachelor’s degree or equivalent experience/qualification

• Minimum 3-5 year’s experience

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.

• Possible further career development

• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on THIS LINK

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees

• The most efficient processes and fastest response times

• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

How to Apply

Interested and qualified applicants can apply using THIS LINK