To ensure quality health care services for internally displaced people, refugees and host community in Amhara Region, Ethiopia. This position will be responsible to closely work with health and nutrition program manager for ensuring proper day-to-day running of the mobile medical team operating in refugee sites, and surge teams in different areas of Amhara region.

Essential Duties / Responsibilities: 

• Assist in Ensuring MTI’s standard of quality in primary health services is met

• Participates in the planning, implementation, and supervision of the Health and Nutrition projects. 

• Develops plans for process and quality improvement and reports findings to the health and nutrition program manager.

• Ensures quality control at all levels of service provision (referrals from the community, primary health care level, pharmacy, referrals for secondary care)

• Ensures strict monitoring of the use and flow of medications at service delivery areas with team member

• Ensures compliance to program standards at all levels

• Ensures monitoring and accountability of beneficiary registrars

• Maintains quality assurance and adherence to healthcare protocols ensuring compliance with RHB standards

• Ensures data collection meets program requirements, and that all activities are suitably documented

• Assists in the compliance with government health reporting mechanisms; both in terms of reporting to WHO, RHB, and internal reporting

• Assess and implement appropriate training in coordination with program manager, health specialist, nutrition specialist to equip and strengthen knowledge and skills of MHNT personnel. 

• Coordinate development of trainings, feedback sessions and tools for M&E and quality improvement, and report to program manager 

• Ensures that programming is of excellent technical quality, suitable to attract donor funding and contributes significantly to MTI’s strategic objectives

• Provides technical support to project medical personnel to ensure programming objectives are successfully achieved, adhering to international, donor and Ministry of Health Guidelines and policies

• Ensures appropriate treatment protocols are followed as set forth per National guidelines and/or MTI policies

• Collaborates and coordinates with other staff at the field office level and at the project site to ensure program goals are achieved and program approach/interventions are being continuously evaluated and adapted.

• Ensures strong linkages between CHW program and Health and Nutrition program

• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding. 

• Make sure the program implementation at Alemwach refugee site and Afitit is going in line with UNHCR/RRS guideline.

Quality Management

• Aiming to achieve the highest quality programming possible within the challenging context of North Gondar, Wolkayte tegede Setit Humera Zones, west Gondar and other Zones of Amhara regional state, Ethiopia

• Ensure all patients are treated based on the Guidelines of the Ministry of Health and the MTI guidelines

• Ensure rational use of drugs such that only those essential for treatment are prescribed. Do not overprescribe.

• Provide compassionate and respectful care to all patients who present to the clinic

• Support other staff and colleagues to maintain good infection control practices to prevent spread of illnesses within the clinic and among the staff

Additional activities

• Support other areas of the office as requested or needed to ensure efficiency and quality of work for all

• Maintain a clean and safe working environment, disposing of waste appropriately

NOTE:  The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position.  Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change.

Department: Medical  

Team:Program Teams 

Reports to (position):Health and Nutrition program manager 

Location(s):Gondar

Work Days & Hours: Monday-Saturday, 40-48 hours/week, occasional weekends and public holidays

Travel: Regular travel to field offices

If Manager of Staff, Positions Supervised:

(directly & indirectly)

Health specialist, Nutrition specialist, Team leaders at refugee operation, and host communities, health system strengthening officers

Job Requirements

Education, Licenses, & Certification

• Medical Doctor, BSc Nursing, or B.Sc. in Health Officer, MPH or related fields 

Experience

• At least 3 years of experience working in direct health service delivery and two years of experience managing the operation of health services preferably with NGOs. ents

Knowledge, Skills & Abilities

• Knowledge of development & humanitarian issues and concepts 

• Fluent spoken and written Amharic and English.

• Strong interpersonal and team skills 

• Proven ability to be flexible in demanding situations

• Excellent communicator 

• Ability to adapt to a changing environment 

• Negotiation and representation skills 

• Analytical and problem-solving Computer literate, able to work efficiently in Microsoft office on standard or mobile platforms.

SKILLS:

• Humanitarian motivation

• Emotionally and spiritually mature 

• Team player – practical, desire to support the field teams.   

• Willingness to pitch in and get the job done 

• Understanding and sensitivity to cross cultural issues

• Flexible and adaptable to ever changing environments 

• Ability to remain calm under pressure 

• Able to build new relationships and gain people’s trust quickly

• Integrity in representing Medical Teams Willing to travel to insecure environments

ABILITIES:

• Ability to work cooperatively in a team environment

• Ability to prioritize tasks

• Ability to embrace and promote MTI’s mission and vision

• Ability to uphold and exemplify the organization’s core values

• Ability to represent the organization in a professional manner to donors, volunteers, and the public

PHYSICAL CONDITIONS                                                                                                                                                                

This position requires frequent travel to health facilities located in remote areas with very basic living conditions.

How to Apply

Interested and qualified applicants should apply through THIS LINK