Duties and Responsibilities

• Assisting and advising customers who may be choosing from a variety of travel options.

• Making reservations for customers based on their various requirements and budgetary allowances.

• Checking the availability of accommodation or transportation on the customers’ desired travel dates.

• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

• Processing payments and sending confirmation details to customers.

• Sorting out any issues that may arise with bookings or reservations.

• Selling and promoting reservation services.

• Answering any questions customers might have about the reservation process.

• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.

• Providing support to customers who may need to amend or cancel a reservation.

• Other Duties & Responsibilities are included

Job Requirements

• Degree or Diploma in Hotel Operation/Hospitality/Tourism Management or Related Field from a recognized college is required

• Minimum 1-year+ work experience in reservation, sales or public relations, preferably in the hospitality industries

• Customer-service experience

• Excellent written and verbal communication skills.

• Multi-tasking and time-management skills, with the ability to prioritize tasks.

• Proficient in Microsoft office suite.

• Flexible working hours

How to Apply

Interested and qualified applicants are requested to apply only through THIS LNK

Upload updated CV and application letter.

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED