Bachelor’s Degree in Development Business Administration, Community Engagement, PRM.NRM, Communication or in a related field of study with relevant work experience

Master's Degree in International Relations, Management, Social Accountability, International Development or in a related field of study with relevant work experience Duties and Responsibilities: - Oversee the maintenance of feedback, complaints and response mechanisms (FCRM) through FCRM functionality assessment, identifying the gap on the FCRM channels and improving their utilization. - Develop and continuously improve FCRM tools, SoPs, workflows, classification protocols, response timelines, and escalation mechanisms, ensuring clarity and consistency across projects and partners. - Ensure FCRM systems are context-appropriate, inclusive, accessible (including vulnerable groups), and integrated into project and partner operations. - Lead the integration and eventual phase-out of FCRM systems during project closeout, ensuring lessons learned are captured and shared.

MAster's Degree in Social Work, child protection and Migration or in a related field of study with relevant work experience

Master's or Bachelor's Degree in Economics, Management, Statistics, Development Studies, Regional Local and Development Studies, Public Health or in a related field of study with relevant work experience Duties and Responsibilities: - Collaborate with head planning, monitoring, evaluation reporting and learning in the preparation of Plans and coordination of planning, monitoring, evaluation, learning and CEA activities of the National Society;  - Actively takes part in the development, adoption and contextualization of Standard Operations Procedures and operational guidelines on Planning, Monitoring, Evaluation, Learning and program/project quality assurance frameworks such as Community Engagement and Accountability and other overseas their implementation; - Take part and plays a key role in coordinating strategic plan preparation & review; Coordinate and provide technical support to HQ work units and branches on Annual Operational Plan preparation;

Master's or Bachelor’s Degree in Psychology, Sociology, Social Work or in a related field of study with relevant work experience Duties and Responsibilities: - Support the establishment or strengthening of Women and Girl-Friendly Spaces (WGFS) at IDP sites to provide safe spaces for women and girls. - Supervise, train, and support volunteers and community workers to ensure effective WGFS management. - Carry out any other tasks assigned by the supervisor.

BA Degree in Social Science or in a related field of study with relevant work experience Duties and Responsibilities: - Develop appropriate tools and methodologies for the assessment, aligned with research ethics. - Assess current OVC enrollment, attendance, dropout, retention, re-enrollment, and academic performance by gender, age, disability, and location. - Assess availability and quality of infrastructure and services including school/classroom functionality, WASH, MHM, learning materials, foundational skills, digital access, and other indicators required to inform inclusive and equitable education services for OVC