Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest lender to refugee entrepreneurs in Africa.  

Inkomoko has 650+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. 

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.

• Achievement: push yourself to reach beyond what you previously thought possible. 

• Improvement: be humble, engage in continuous growth through open & accurate feedback

• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.

• We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.

Inkomoko is an affirmative action/equal opportunity employer. Persons who reflect the diverse communities we serve are strongly encouraged to apply. 

Current responsibilities include:

Client Sourcing

• Outreaching  and mobilization for new client attraction to the program 

• Serve as the lead through the enrolment process program entrepreneurs

• Deploy innovative ways of spreading the word of BDS opportunity for potential clients

• Directly recruit eligible clients on the ground and ensure client target are achieved in assigned locations

• Onboarding sourced clients in well professional manner 

• Act as the primary point of contact for clients, ensuring timely and professional responses to client inquiries

Business Training

• Mobilize and follow up on entrepreneurs to ensure high attendance;

• Invite clients via telephone call to attend training sessions and consultations

• Play facilitator role in training delivery for all incoming refugee and host entrepreneurs in the Business Growth Department

• update the online training reports;

• Coordinate with the Training team for smooth logistics;

• Participate in capacity-building workshops and trainings 

Business Advisory

• Manage entrepreneur relationships and provide a single point of contact for assigned entrepreneurs; build rapport 

• Manage the expectation, schedule and delivery of services throughout entrepreneur engagements;

• Regularly track and report on progress of entrepreneur's business growth;

• Advise on generating financial statements, forecasts, and profitability analyses for entrepreneurs

• Advise on developing and implementing accurate financial reports and booking systems for entrepreneurs;

• Provide expert advice; help entrepreneurs to navigate challenges and make sound business decisions

• Conduct assessments of entrepreneur businesses to understand business needs, challenges, and opportunities;

• Conduct research on the industry, competitors, and customers;

Market linkage and Investment engagements - 10% time

• Conduct business assessments to identify entrepreneurs' needs and market opportunities

• Develop business strategies, comprehensive business and investment plans for entrepreneurs

• Assist entrepreneurs with implementation of business plan recommendations;

• Advise entrepreneurs on financing and investment opportunities/challenges 

• Advise entrepreneurs on market opportunities/challenges;

M&E

• Using technology based tools collects, records and keeps entrepreneurs business information for informed decision making and evidence based service delivery 

• Ensure quality data management 

• General maintenance of entrepreneur files, reports and coordination with colleagues.

• Participation in on-going entrepreneur tracking and implementing Inkomoko’s impact evaluation programs every quarter/year 

• Address MEL queries promptly and ensure timely follow-up to resolve any issues

• Accurately record client details, including personal and business information and all relevant informations, into the Kobo system during client recruitment

• Ensure data consistency and accuracy in all records during recruitment, training and consultation sessions.

General collaboration

• Work closely with the Senior Business Development Advisor to organize activities such as training logistics and delivery, refresher training, one on one consulting, focus group consulting, etc.…

• Collaborates and coordinates with different departments in the organization for impact 

• Contribute to staff meetings, annual retreats, monthly entrepreneur Services meetings. 

• Participate in the development of Inkomoko goals, strategies, and planning

• Represent Inkomoko in the local business community and at conferences or other events as needed 

• Keep up to date on latest business and industry trends in Ethiopia and across Africa

• Collaborate with admin and  submit weekly log sheets to the Location Administration Department every week;

• In collaboration with admin, use the available transportation wisely and only when necessary to minimize operational expenses;

Job Requirements

The ideal candidate will fulfill the following requirements:

• Must have BA degree in business administration or a related field of study

• 3+ years of work experience in a relevant or applicable field

• Experience in consulting, business planning, and providing business advice

• Strong financial and accounting skills; familiarity with business financial policies in Ethiopia.

• Flexible and able to deliver results under pressure

• Excellent computer skills, especially with MS Excel and Word

• Good written and oral communication skills

• Good presentation and training skills

• Shows perseverance, personal integrity, and critical thinking skills

WHAT YOU’LL GET

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. 

Our compensation includes a great working environment and competitive compensation:

• Competitive salary, and potential KPI-based bonus

• Benefits including health insurance, annual leave, staff savings program, parental leave for men and women, sabbatical program, and more.

• Incredible company culture, including deep investment in your learning and growth, and opportunities for career growth; 

• Opportunity to work with a talented team of professionals across the region; 

• Ability to make a significant social impact and contribute to economic growth; 

How to Apply

If you’re excited about this role, please submit your application through THIS LINK

Tell us about what you’ll bring to this growing company.

DEADLINE:  28 February 2025.  Applications are reviewed on a rolling basis, please apply as soon as possible!

Inkomoko is committed to justice, diversity, equity and inclusion.  As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process. 

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.