ABOUT INKOMOKO 

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest lender to refugee entrepreneurs in Africa.  

Inkomoko has 600+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. 

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.

• Achievement: push yourself to reach beyond what you previously thought possible. 

• Improvement: be humble, engage in continuous growth through open & accurate feedback

• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.

• We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
  Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply. 

ABOUT THE OPPORTUNITY & RESPONSIBILITIES

Inkomoko Ethiopia seeks a highly talented and experienced Business Development Advisor to work directly with entrepreneurs to help them develop the skills to scale their businesses. 

Current responsibilities include:

Clients Sourcing

• Outreaching  and mobilization for new client attraction to the program 

• Deploy innovative ways of spreading the word of BDS opportunity for potential clients

• Identify, select and recruit eligible clients on the ground and ensure client target are achieved in assigned locations

• Onboarding sourced clients in a professional manner highlighting all the information regarding Inkomoko’s services.

• Ability to communicate and to make an alignment with different partners, and business owners to recruit potential eligible clients

• Act as the primary point of contact for clients, ensuring timely and professional responses to client inquiries

Business Training 

• Manage all training activities for all incoming refugees and host community entrepreneurs at the location you are assigned at. 

• Mobilize and follow up on entrepreneurs to ensure high attendance by conducting a pre and post-test;

• Implement training as part of the ongoing classes scheduled for Inkomoko entrepreneurs

• Deploy standardized training delivery methodologies both in person and digital following industry best practices, Inkomoko’s approaches and trending facilitation skills that reflect adult learning principle. 

• Develop new and review existing content to match entrepreneurs' needs and refugee business dynamics;

• Invite clients via telephone call to attend training sessions and consultations

• Draft training reports and update the online reports;

• Coordinate with Training Support Associate for smooth logistics facilitation;

• Participate in capacity-building workshops and trainings in a range of topics that relates with your role and professional development

Business Advisory & Entrepreneur Relationship Management

• Conduct business assessments to identify entrepreneurs' needs and market opportunities

• Develop business strategies and comprehensive business plans for entrepreneurs;

• Generate financial statements, forecasts, and profitability analysis for entrepreneurs;

• Develop and implement accurate financial reporting and booking systems for entrepreneurs;

• Assist entrepreneurs with the implementation of business plan recommendations;

• Advise entrepreneurs on financing and investment opportunities/challenges;

• Help entrepreneurs prepare for financing or investment opportunities (Investment,  equity and Islamic financing);

• Provide expert advice; help entrepreneurs to navigate challenges and make sound business decisions

• Conduct assessments of entrepreneur businesses to understand business needs, challenges, and opportunities;

• Conduct research on the industry, competitors, and customers;

• Manage entrepreneur relationships and provide a single point of contact for assigned entrepreneurs;

• Manage the schedule and delivery of services throughout entrepreneur engagements;

• Regularly track and report on the progress of entrepreneur work and deliverables;

• Maintain and organize entrepreneur business documentation and data collection initiatives;

Market Linkage and Investment Engagement

• Train clients on market linkage and investment readiness at the location assigned;

• Training clients and make clients ready to prepare investment plan 

• Capacitate clients to fulfill potential criteria for investment and market linkage process  

• Conduct business assessments to identify entrepreneurs needs and market opportunities

• Develop business strategies, comprehensive business and investment plans for entrepreneurs

• Assist entrepreneurs with the implementation of business plan recommendations;

• Advise entrepreneurs on financing and investment opportunities/challenges 

• Advise entrepreneurs on market opportunities/challenges; 

Monitoring, Evaluation, Research and Learning (MERL)

• Ensure high-standard data management practices that highlight data validity, quality, timeliness and reliability at all times. 

• Use technology-based data collection tools to collect quality data from entrepreneurs that facilitate better service delivery, track outcomes and to make informed decision-making and evidence-based service delivery;

• General maintenance of entrepreneur files, reports and coordination with colleagues.

• Participation in on-going entrepreneur tracking and implementing Inkomoko’s impact evaluation programs every quarter/year 

• Address MEL queries promptly and ensure timely follow-up to resolve any issues.

• Accurately record client details, including personal and business information and all relevant informations, into the Kobo system during client recruitment

• Ensure data consistency and accuracy in all records during recruitment, training and consultation sessions.

General Collaboration

• Collaborates and coordinates with different departments in the organization for impact 

• Contribute to staff meetings, annual retreats, monthly entrepreneur Services meetings. 

• Participate in the development of Inkomoko goals, strategies, and planning

• Represent Inkomoko in the local business community and at conferences or other events as needed 

• Keep up to date on latest business and industry trends in Ethiopia and across Africa

• Collaborate with admin and  submit weekly log sheets to the Location Administration Department every week

• In collaboration with admin, use the available transportations wisely and only when necessary to minimize operational expenses

Job Requirements

WHO WE ARE LOOKING FOR: 

We are looking for individuals who are passionate about entrepreneurship and have the skills and experience to help entrepreneurs make lasting changes to their businesses. We are seeking candidates who work quickly and thoroughly, collaborate, and are both kind and serious. The ideal candidate will have the following qualifications: 

• Skilled/ with expertise in market linkages and value chain management to MSMEs;

• Excellent Arabic  and English, Somali 

• Experience working in refugee settings with different nationalities in Assosa/jigjiga and being a native of the Assosa/Somali region such as  Bambasi, Tsore, Aw-barre Refugee camp would be an advantage;

• Background in finance or ability to produce financial reports/projections for entrepreneurs; 

• Deep understanding of go-to-market strategies and growth strategies for businesses in the area of consumer goods; 

• Past experience writing business plans in preparation for investment;

• Ability to work with high-profile individuals and companies by demonstrating exemplary levels of professionalism; 

• Strong presentation and training skills, and ability to teach others business concepts;

• Possess business acumen, and original thinking; 

• Excellent computer skills – including Powerpoint, Word, Excel, Odoo, Kobo-collect, Google Drive, etc;

• 4+ years experience, in working with MSMEs is required; 

• Bachelor’s degree required in a Business related field; 

• Good at translation from English to local languages (Amharic, Arabic, Somali and other local languages), would be an advantage

• Ready to reside in sherkole, Bambasi, Tsore  and Ura Refugee camp,   and have access to a smart phone 24/7 are highly encouraged.

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Performance-based bonus

• Incredible company culture, with opportunities for learning and growth

• Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion 

• Ability to make a significant social impact to your community

• Health insurance for self and family

• Staff savings and provident fund, negotiated bank rates for long-term employees

• Generous annual leave, parental leave, and sabbatical options. 

How to Apply

If you’re excited about this role, please submit your application through the jobs portal using THIS LINK

Tell us about what you’ll bring to this growing company.

DEADLINE:  3rd March 2025.  Applications are reviewed on a rolling basis, please apply as soon as possible!

Inkomoko is committed to justice, diversity, equity and inclusion.  As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process. 

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.