Job Expired
Customer Service Representative
Washington Medical Center
Business
Marketing Management
Adama
0 years
3 Positions
2025-02-28
to
2025-03-08
maintain customer service
Marketing
Full Time
Share
Job Description
Washington HealthCare Plc (WHC) is a specialized secondary care facility in Addis Ababa, providing quality and affordable healthcare to local and international communities. Managed by experienced Ethiopian, American, and visiting doctors, WMC opened in January 2015 and has since served over 120,000 patients. Initially an internal medicine specialty center, it offers 24-hour care with US and Ethiopian-trained doctors in sub-specialties like cardiology, neurology, and oncology. The center plans to expand into a multi-specialty service and ultimately a tertiary care hospital and medical school.
Essential Duties:
Receive and lead clients according to their requests.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Processing orders, forms, applications, and requests.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Salary & Benefits: Negotiable and Attractive
No. of positions: 3 positions
Job Requirements
Required qualifications:
Bachelor’s degree in any field of study
0 years of experience
Skills
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
How to Apply
Application Process: Online applications only
Interested and qualified applicants should apply through ethiojobs website by clicking THIS LINK
Application Period: 10 days from the date of this notice
Fields Of Study
Marketing
Skills Required
maintain customer service
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